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- Tasks: Lead a team, manage stock, and ensure smooth operations in a dynamic warehouse environment.
- Company: Join The Very Group, a company dedicated to helping families and fostering career growth.
- Benefits: Enjoy 27 days holiday, flexible benefits, and up to 25% discount on Very.co.uk.
- Why this job: Make a real impact while developing your leadership skills in a supportive culture.
- Qualifications: Previous supervisory experience in a warehouse and strong communication skills required.
- Other info: Inclusive workplace with excellent career development opportunities.
The predicted salary is between 30000 - 42000 £ per year.
About Us
We are The Very Group and we’re here to help families get more out of life. We know that our customers work hard for their families and have a lot to balance in their busy lives. We combine amazing brands and products with flexible payment options on Very.co.uk to help them say yes to the things they love. We’re just as passionate about helping our people get more out of life too; building careers with real growth, a sense of purpose, belonging and wellbeing.
About The Role
The Role will be responsible for planning weekly and daily volumes in line with stock flows, Budget / Forecast, effective allocation of resources working in partnership with all other process managers on shift. Maintain accurate stock files on the warehouse management system and supply accurate information via the support roles to the customer and on-site senior management team. First line management of teams communicating and resolving operational issues and continuous improvement. The role will be split into the following areas.
- Leadership
- Responsible for a small team of Operatives within their defined process
- Ensure efficient processes are in place and staff are trained to the required standard
- Communicate effectively with all internal and external customers
- Ensure robust succession planning
- Mentor and coach colleagues within their team
- Nature and Area of Impact
- Liaise with customer and make sure all requirements are met effectively and on-time
- Act as first point of contact for any customer enquiries
- Support Department Operations Manager in development of the commercial relationship
- Budget/Financial
- Responsibility for the operational staffing and operational admin budget on shift
- Manage the P.I targets for area of responsibility and drive efficiencies up and lost time down
- Key Responsibilities
- Provide an efficiently run section responsible for achieving performance targets and KPI's
- Responsible for the Health and safety of work areas
- Accurate completion of Return-to-work documents of staff reporting to them on shift
- Managing staff performance through the company policies adhering to set Service Level Agreements
- Manage production and interpretation of KPI's and other statistical information and ensure data is submitted on time
- Provide period review financial / KPI reports relating to area of responsibility in KPI's to the Operations Manager
- Achieve the department KPI's and continually strive to improve year on year performance
- Be part of any project team when introducing new systems of work within the operation / business
- Housekeeping and effective management of WMS to drive stock and operational efficiencies
- Liaise with internal and external customers
- Support the Operations Manager as part of the department team to maintain effective stock control.
- Responsibility for the integrity of stock received, Picked / Dispatched and Returned so accurate data is visible on the WMS
- Maintain high levels of stock accuracy
- Report any influences which affect performance or are outside normal operating practices
- Compliance to all SLA's and contractual KPI's
- Effective management of operational processes and review in line with changes and strategy i.e., business core values
- Provide an administration service to ensure compliance to service levels, company and legislative requirements, to support the Operations Manager in the optimisation of available warehouse space
- Carry out any other duties as required to support colleagues or the company when needed
About You
Compliance to all SLA's and contractual KPI's
Previous experience working in a warehouse environment
Previous experience working in a Supervisory or Managerial role
Ability to monitor and improve staff performance against targets in a busy environment
PC literate (Microsoft Office)
Excellent verbal and written communication skills
Ability to deal with multiple tasks and to prioritise work of others
Able to make judgemental decisions regarding safety and operational issues
Some Of Our Benefits
Inclusive culture and environment, check out our Glassdoor reviews
£250 flexible benefits allowance to suit your needs
27 days holiday + bank holidays
Udemy learning access
Bonus potential (performance and business-related)
Up to 25% discount on Very.co.uk
Matched pension up to 6%
More benefits can be found on our career site
How To Apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a one-stage interview process for this position: First Stage - A one-hour formal interview where you can expect both competency and technical questions.
As an inclusive employer please do let us know if you require any reasonable adjustments.
Equal opportunities
We’re an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Shift Manager in Wrexham employer: The Very Group
Contact Detail:
The Very Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager in Wrexham
✨Tip Number 1
Get to know the company! Research The Very Group and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and operational management. Think about your past experiences and how they align with the role of Shift Manager.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge and potentially a referral, which can really boost your chances.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
We think you need these skills to ace Shift Manager in Wrexham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Shift Manager role. Highlight your leadership experience and any relevant warehouse management skills to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Be genuine and let your personality shine through!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet KPIs and improve processes. Numbers and examples speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Very Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Shift Manager inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing staff performance and ensuring compliance with KPIs. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Shift Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of examples where you've successfully mentored or coached colleagues. Highlight how you communicate effectively with both internal and external customers, as this is crucial for the role.
✨Prepare for Technical Questions
Expect some technical questions related to warehouse management systems and budget responsibilities. Brush up on your knowledge of stock control processes and how to drive efficiencies. Being able to discuss these topics will demonstrate your readiness for the challenges of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to continuous improvement, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.