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- Tasks: Lead impactful UX research projects and mentor junior team members.
- Company: Join a forward-thinking company that values user-centred design.
- Benefits: Enjoy flexible working, generous holiday, and a £1,000 benefits allowance.
- Why this job: Make a real difference in product design while growing your skills.
- Qualifications: Experience in UX research and strong communication skills required.
- Other info: Inclusive culture with opportunities for continuous learning and career growth.
The predicted salary is between 50000 - 65000 £ per year.
As a Senior UX Researcher, you will partner closely with product teams in DCX and the wider business to deliver impactful user research that informs design and product decisions. You will lead your own research projects, from discovery through evaluation and support the broader research practice by sharing your knowledge and best practices. This role balances hands-on research execution with mentoring junior team members and collaborating with product designers to ensure insights are deeply embedded in the product development process, across web, native mobile apps, and other digital touchpoints.
Key Responsibilities
- Plans and runs mixed-method research studies independently, adapting methods to fit the question.
- Designs and conducts studies that include accessibility considerations and involve users with access needs.
- Utilises tools such as Maze, UserTesting, Survicate, and Fable to gather insight.
- Interprets and synthesises findings into clear, actionable recommendations.
- Applies critical thinking to avoid bias and ensures insights are grounded in evidence.
- Understands how research fits within the wider product strategy and business goals.
- Helps identify key user problems and prioritises research accordingly.
- Works closely with product teams to integrate research into agile workflows.
- Collaborates effectively with engineering and design to support technical feasibility and accessibility.
- Communicates findings clearly and persuasively to a variety of stakeholders.
- Facilitates workshops and co-creation sessions to embed user-centred thinking.
- Shares knowledge and supports skill development within the team.
- Promotes inclusive research practices that reflect user diversity.
- Manages multiple projects effectively, balancing detail with delivery.
- Proactively seeks feedback and learning opportunities.
What you will need to be successful
- Experience delivering UX research influencing product decisions.
- Skilled in qualitative and quantitative research methods.
- Experienced in accessibility research and working with users with access needs.
- Proficient with research tools such as Maze, UserTesting, Survicate, and Fable.
- Excellent communication and storytelling skills.
- Ability to work independently and collaboratively.
- Experience mentoring or supporting junior researchers or product designers.
- Comfortable working in agile product teams.
- Curious, adaptable, and committed to continuous learning.
Benefits
- Flexible, hybrid working model.
- Inclusive culture and environment.
- £1,000 flexible benefits allowance to suit your needs.
- 30 days holiday + bank holidays.
- Udemy learning access.
- Bonus potential (performance and business-related).
- Up to 25% discount on Very.co.uk.
- Matched pension up to 6%.
- More benefits available on our career site.
Equal opportunities
We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We provide reasonable accommodation to participate in the job application or interview process. Please contact us to request accommodation.
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you may be required to undertake a credit, CIFAS and DBS check. Our talent acquisition team will be in touch if you are successful. The interview process is tailored to the role and can be in-person or held remotely, with a two-stage process: 1) a 30-45 minute video call to discuss skills and experience, and 2) a one-hour formal onsite task interview with competency and technical questions. If you require reasonable adjustments, please let us know.
Senior UX Researcher in Liverpool employer: The Very Group
Contact Detail:
The Very Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher in Liverpool
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their latest projects, and see how they engage with their audience. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your storytelling skills! When discussing your past research projects, focus on the impact your work had on product decisions. Use clear examples that highlight your problem-solving abilities and how you collaborated with others to achieve results.
✨Tip Number 3
Don’t shy away from asking questions during the interview. It shows your curiosity and engagement. Ask about their current challenges in UX research or how they integrate user feedback into their design process. This can spark a great conversation and demonstrate your expertise.
✨Tip Number 4
Apply through our website for a smoother process! We love seeing candidates who take the initiative to connect directly with us. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Senior UX Researcher in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in UX research, especially how it influences product decisions. We want to see how your skills align with our needs!
Showcase Your Research Skills: Don’t just list your research methods; give us examples of how you’ve applied them in real projects. We love seeing how you’ve tackled accessibility and user diversity in your work!
Communicate Clearly: Your application should reflect your storytelling skills. Use clear and persuasive language to convey your findings and recommendations. Remember, we’re looking for someone who can communicate effectively with various stakeholders!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Very Group
✨Know Your Research Tools
Familiarise yourself with the tools mentioned in the job description, like Maze and UserTesting. Be ready to discuss how you've used these tools in past projects and how they can enhance user research.
✨Showcase Your Accessibility Knowledge
Prepare examples of how you've conducted accessibility research or worked with users who have access needs. This will demonstrate your commitment to inclusive practices and your understanding of diverse user experiences.
✨Communicate Clearly and Persuasively
Practice articulating your findings and recommendations in a clear, engaging manner. Think about how you can tailor your communication style to different stakeholders, as this is crucial for influencing product decisions.
✨Emphasise Collaboration and Mentorship
Be ready to share your experiences working in agile teams and mentoring junior researchers. Highlight how you’ve fostered collaboration between design, engineering, and research to ensure insights are integrated into the product development process.