At a Glance
- Tasks: Shape product operations and improve team performance in a dynamic digital retail environment.
- Company: Join the innovative team at Very, dedicated to enhancing family life.
- Benefits: Enjoy flexible working, generous holiday, and a £6500 benefits allowance.
- Other info: Be part of a diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact on product delivery and customer experience.
- Qualifications: Experience in digital product organisations and strong collaboration skills.
The predicted salary is between 50000 - 65000 £ per year.
About us
We’re the team behind digital retailer Very. Our purpose, helping families get more out of life, powers everything we do. And we want our people to get more out of life too! If you’re high-performing, ambitious and make the most of every opportunity, we want to hear from you. In return, you’ll enjoy heaps of flexibility, great perks and benefits, and the freedom to be yourself, keep learning and take your career wherever you want it to go. If you love making a difference, you’ll love making it sparkle for millions of Very customers.
About the team
Great product teams do amazing things when they're set up for success. At Very, we're investing in the future of Financial Services, creating better experiences, smarter products and more value for our customers. To do that, we need someone who can bring clarity, structure and momentum across our product organisation. That's why we're looking for a Product Operations Manager to help shape how our product teams work, collaborate and deliver. This is a role for someone who loves improving systems, simplifying complexity and helping talented teams perform at their best.
You'll influence everything from strategy and governance to tooling, prioritisation and delivery, creating an environment where great products can move from idea to reality faster and more effectively. You'll also take ownership of our strategic Personal Loans product, giving you the opportunity to combine operational excellence with hands-on product leadership.
About the role
You'll have the opportunity to shape how Product Operations evolves within a growing Financial Services business, influencing everything from strategic investment decisions to day-to-day delivery practices. You'll work across an ambitious product landscape, collaborate with talented colleagues from across the business and have the freedom to make meaningful improvements that are felt by teams, leaders and customers alike.
If you're excited by building frameworks that unlock performance, creating clarity in complex environments and helping product teams deliver their very best work, we'd love to hear from you. This is a unique role that sits at the centre of Product, Engineering, UX, Data and Commercial teams within Financial Services. Rather than owning a single product area, you'll have the opportunity to improve how an entire product organisation operates. You'll help teams focus on the right priorities, remove friction from delivery and create greater visibility around performance, value and investment decisions. Your work will have a ripple effect across the business. Product teams will have clearer ways of working. Leaders will have better insights and confidence in decision-making. Customers will benefit from better products delivered more quickly and reliably.
This is an opportunity to influence at scale, working with senior stakeholders across Financial Services while shaping the future maturity of our product operating model. You'll play a key role in helping our product teams deliver their best work by:
- Defining and evolving the product operating model that supports efficient, customer-focused delivery
- Bringing greater consistency, visibility and confidence to portfolio planning, prioritisation and governance
- Helping product and engineering teams focus investment on the initiatives that will create the biggest customer and commercial impact
- Creating a clear view of portfolio health, delivery performance, dependencies and value realisation
- Improving how teams use product and delivery tooling to reduce friction and increase productivity
- Building meaningful reporting and insight that helps leaders make better decisions
- Creating strong partnerships across Product, Engineering, UX, Data, Commercial, Risk and Compliance teams
- Embedding governance and controls that enable teams to move quickly while meeting regulatory requirements
- Coaching teams on product best practice, experimentation, metrics and continuous improvement
- Acting as Product Manager for our Personal Loans proposition, helping shape the future of a strategically important product area
About you
You're someone who naturally spots opportunities to simplify, improve and connect. You enjoy bringing people together, creating clarity from complexity and helping teams achieve better outcomes. You'll be at your best if you:
- Have experience operating within digital product organisations, ideally within Financial Services, fintech or another regulated environment
- Understand what great product discovery, delivery and prioritisation look like and know how to embed those practices at scale
- Enjoy working across multiple stakeholders, building alignment and influencing without direct authority
- Are comfortable using data and insight to drive decisions and shape investment priorities
- Have experience improving ways of working, delivery performance and operational effectiveness
- Balance governance and structure with pragmatism and speed
- Are curious, outcome-focused and passionate about continuous improvement
Some of our benefits
Flexible, hybrid working model
Inclusive culture and environment
£6500 flexible benefits allowance to suit your needs
30 days holiday + bank holidays
LinkedIn Learning access
Bonus potential (performance and business-related)
Up to 25% discount on Very.co.uk
Matched pension up to 6%
More benefits can be found on our career site.
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.
What happens next?
Our talent acquisition team will be in touch if you’re successful so keep an eye on your emails! We’ll arrange a short call to learn more about you, as well as answer any questions you have. If it feels like we’re a good match, we’ll share your CV with the hiring manager to review. Our interview process is tailored to each role and can be in-person or held remotely. You can expect a one stage interview process for this position: 1st stage - A one hour face-to-face interview with the hiring team to discuss your skills and relevant experience + competency questions. This is also a great opportunity to find out more about the role and to ask any questions you may have.
As an inclusive employer please do let us know if you require any reasonable adjustments.
Diversity, inclusion and equal opportunities
We’re building a culture of everyday inclusion, and welcome applications from anyone who believes they can do the job. We don’t discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We want our recruitment process to be accessible to everyone. If you need reasonable adjustments to apply, interview, or perform a role, let us know via talentacquisition@theverygroup.com. We’ll be happy to support you. We’re proud to be a Disability Confident Committed Employer and have nine brilliant colleague networks - including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very) - that are helping us make Very an even more inclusive place to work.
Product Operations Manager in Liverpool employer: The Very Group
The Very Group is an exceptional employer located in the vibrant city of Liverpool, offering a dynamic work culture that fosters creativity and collaboration. With a strong emphasis on employee growth, you will have access to flexible working arrangements, a competitive bonus structure, and a range of additional benefits that enhance your overall well-being. Join us to be part of a forward-thinking team where your contributions to knowledge management will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Product Operations Manager in Liverpool
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like The Very Group!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at The Very Group would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at The Very Group through your school's career services!
We think you need these skills to ace Product Operations Manager in Liverpool
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Operations Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Operations Manager position at The Very Group. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at The Very Group
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
