The Very Group is seeking a Knowledge Analyst to define, create and maintain knowledge content for Customer Care. You will align content with strategic plans, publish updates and benchmark against external sources to improve the knowledge product.
You will analyse data to measure impact, advocate for knowledge management across the business, and collaborate with teams to deliver accurate, engaging information for millions of Very customers.
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Knowledge Architect for Customer Care & AI in Liverpool employer: The Very Group
The Very Group is an exceptional employer that fosters a collaborative and innovative work culture, perfect for aspiring finance professionals. Located in the vibrant East Midlands, we offer comprehensive employee growth opportunities, including training and development programmes, alongside competitive benefits that support work-life balance. Join us to be part of a dynamic team where your contributions directly impact our financial success and operational excellence.
