The Very Group is seeking a Knowledge Analyst to define, create and maintain knowledge content that reflects how we operate within Customer Care. You will support the Knowledge manager to lead the knowledge strategy and publish content aligned with strategic plans.
You will measure the effectiveness of the knowledge tools, share new ideas to improve adoption, and act as a champion for knowledge across the business. Collaboration and data-driven improvements are key.
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Hybrid Knowledge Content Strategist (Customer Care) in Liverpool employer: The Very Group
The Very Group is an exceptional employer that fosters a collaborative and innovative work culture, perfect for aspiring finance professionals. Located in the vibrant East Midlands, we offer comprehensive employee growth opportunities, including training and development programmes, alongside competitive benefits that support work-life balance. Join us to be part of a dynamic team where your contributions directly impact our financial success and operational excellence.
