At a Glance
- Tasks: Promote and support digital collaboration tools, creating engaging content and training for colleagues.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Flexible working, generous holiday, learning opportunities, and discounts.
- Other info: Inclusive culture with opportunities for growth and development.
- Why this job: Make a real impact by helping others embrace digital tools and drive innovation.
- Qualifications: Basic tech knowledge, problem-solving skills, and a passion for collaboration.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a passionate, customer‑driven individual to work as part of a team of evangelists for Digital Collaboration engagement and support across TVG. Promote the adoption of collaboration tools across TVG, driving innovation, researching new technologies and new features within the digital collaboration space. Digital Collaboration Analysts combine creativity, technical expertise and confident communication to help colleagues get the most out of our digital tools. They design and deliver engaging, digital‑first content such as how‑to guides, videos and interactive resources that make technology simple, accessible and relevant. Confident in training and presenting, they support and educate colleagues across the business, from frontline teams to SMT, GLT and executive members when required, adapting their approach to suit different audiences.
Key Responsibilities
- Adoption and utilisation of digital collaboration tools across the TVG estate.
- Support Digital Champions by providing clear escalation routes into the Tech Bar for recurring or high‑impact issues, simple and ready‑to‑use communications, early visibility of upcoming changes, pilots and new features to gather feedback, ongoing support, check‑ins and collaboration.
- Escalate issues to the Tech Bar and Digital Collaboration Lead when necessary.
- Provide additional user guides and training when required, delivering creative and engaging content in digital formats such as videos and process maps.
- Build new tools using Office 365 (requests, SharePoint pages, Teams pages, Power Apps and intranet pages) and keep up to speed with technical currency.
- Work closely with People and Communications teams to underpin their strategy.
- Engage professionally with senior stakeholders (SMT, GLT and executive members), demonstrating tools, presenting adoption insights and supporting senior leaders directly with digital ways of working.
- Own the utilisation of Digital Collaboration tools for Tech, manage updates and new functionality, showcase new features through hints, tips and Viva Engage, and promote them via Digital Champions.
- Attend events on upcoming changes to tools, contribute to the roadmap for future enhancements and ensure no shadow Tech practices in local tribes.
- Develop new engagement ideas for all digital collaboration tools and promote continuous improvements for colleagues.
- Meet with tribes to offer relevant digital collaboration solutions to their problems.
- Showcase tool usage, support adoption, create user guides, conduct training and creative sessions, develop videos for easy playback, promote weekly hints and tips, grow Tech support hub usage, and recruit/support Digital Champions to enable self‑support.
Qualifications
- Basic knowledge of web‑based technologies including collaboration tools.
- Excellent problem‑solving skills with a creative and innovative mindset.
- Knowledge of the Office 365 suite and technologies.
- Comfortable working in a fast‑paced environment; superb organisational and communication skills.
- Appetite to grow and develop the role.
- Knowledge of Agile/Scrum.
- Basic understanding of Mac and Windows operating systems.
- Basic understanding of Adobe suite.
- Basic experience with Tech End‑User and Mobile technologies.
- Competency with one‑to‑one training and group presentations.
- Competency creating user guides, videos and documentation to encourage self‑help.
- Ability to present ideas in user‑friendly language.
Benefits
- Flexible, hybrid working model.
- Inclusive culture and environment – see our reviews on Glassdoor.
- £250 flexible benefits allowance.
- 27 days holiday plus bank holidays.
- Udemy learning access.
- Bonus potential (performance and business‑related).
- Up to 25% discount on Very.co.uk.
- Matched pension up to 6%.
- More benefits can be found on our career site.
Diversity, Inclusion and Equal Opportunities
We are building a culture of everyday inclusion and welcome applications from anyone who believes they can do the job. We do not discriminate based on age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. If you need reasonable adjustments to apply, interview or perform a role, let us know. We are a Disability Confident Committed Employer and have nine colleague networks, including DAWN (Disability Awareness at Very) and Think (Neurodiversity at Very), that help us create an inclusive workplace.
Digital Collaboration Analyst in Liverpool employer: The Very Group
At TVG, we pride ourselves on being an excellent employer that fosters a culture of innovation and inclusivity. As a Digital Collaboration Analyst, you'll enjoy a flexible hybrid working model, a generous benefits package including a £250 flexible benefits allowance and 27 days holiday, as well as access to Udemy for continuous learning and development. Our commitment to diversity and inclusion ensures that every voice is heard, making it a rewarding environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Collaboration Analyst in Liverpool
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read reviews on Glassdoor, and see how they engage with their community. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your presentation skills! As a Digital Collaboration Analyst, you'll need to communicate effectively with various audiences. Try rehearsing your ideas with friends or family, focusing on making complex tech concepts easy to understand.
✨Tip Number 3
Showcase your creativity! Prepare a mini-project or a sample user guide that demonstrates your ability to create engaging content. This could be a video or an interactive resource that highlights your skills and understanding of digital collaboration tools.
✨Tip Number 4
Don't forget to network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insights into the role and may even lead to referrals. Plus, it shows you're proactive and eager to learn more about the company.
We think you need these skills to ace Digital Collaboration Analyst in Liverpool
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for digital collaboration shine through in your application. We want to see how excited you are about helping others adopt new tools and technologies!
Tailor Your Content:Make sure to customise your application materials to reflect the specific skills and experiences mentioned in the job description. Highlight your knowledge of Office 365 and any relevant projects you've worked on.
Be Creative:Since the role involves creating engaging content, don’t hesitate to showcase your creativity in your application. Whether it’s through a unique cover letter or an innovative CV format, let us see your flair!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Very Group
✨Know Your Digital Tools
Familiarise yourself with the digital collaboration tools mentioned in the job description, especially Office 365. Be ready to discuss how you've used these tools in the past and how they can enhance collaboration within a team.
✨Showcase Your Creativity
Prepare examples of how you've created engaging content like user guides or training videos. Think about how you can present complex information in a simple, user-friendly way, as this is key for the role.
✨Communicate Confidently
Practice your presentation skills! You’ll need to engage with various audiences, from frontline teams to senior management. Tailor your communication style to suit different groups and be prepared to answer questions confidently.
✨Problem-Solving Mindset
Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. Highlight your innovative mindset and willingness to adapt, as this will resonate well with the interviewers.
