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For Companies At a Glance
- Tasks: Coordinate patient care and support healthcare projects while managing administrative tasks.
- Company: Join the friendly team at Verwood Surgery, a supportive and community-focused practice.
- Benefits: Enjoy a rewarding role with opportunities for professional growth and development.
- Why this job: Make a real difference in patients' lives while working in a dynamic healthcare environment.
- Qualifications: Strong admin skills and a passion for healthcare are essential.
- Other info: Be part of a close-knit team with high staff retention and training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for a Care Coordinator to join our friendly and supportive team at Verwood Surgery. This is a rewarding and varied role combining administrative responsibilities with direct patient contact, phlebotomy, and Healthcare Assistant duties.
Key Responsibilities
- Getting involved in practice projects such as Care Navigation and directing patients to the correct help.
- Administrative support: document workflow, prescriptions, managing tasks and emails.
- Supporting the Patient Participation Group, including organising agendas, minutes, and associated administration.
- Assisting with Covid and Flu clinics when required.
- Contributing to the practice newsletter and updating the waiting room media screen.
- Potential for undertaking phlebotomy and associated work-ups.
About you
- You will have a strong administrative background and a keen interest in healthcare.
- Excellent attention to detail and the ability to respond sensitively to patient needs are essential.
- You should be organised, adaptable, and comfortable working as part of a multidisciplinary team.
Qualifications
- NVQ Level 2 in Health and Social Care.
Experience
- Worked with Primary care, preferably general practice providing care navigation or social care providing care navigation.
- Experience of working in a fast-paced environment, managing priorities.
- Experience of working with the public face to face and over the phone.
- Experience of working as part of a multi-disciplinary team.
About us
We are an exceptionally friendly and supportive practice with high rates of staff retention. The practice team is made up of four Partners, three Salaried GPs, one Retainer GP, three practice nurses, Physicians Assistant, Phlebotomists, Frailty Team, management team, and our admin staff. We are a training practice and regularly have a Registrar and a Foundation Year Doctor. Verwood surgery is a modern purpose-built medical centre in the heart of our community.
Care Coordinator in Verwood employer: The Verwood Surgery
Contact Detail:
The Verwood Surgery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Verwood
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Verwood Surgery and its staff. Understanding their values and culture can help you connect better during your chat.
✨Tip Number 2
Show off your skills! When you get the chance, highlight your administrative experience and how it relates to the role. Be ready to share examples of how you've managed tasks in a fast-paced environment.
✨Tip Number 3
Be prepared for questions about patient interaction. Since this role involves direct contact with patients, think of scenarios where you've demonstrated sensitivity and care in your previous roles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Care Coordinator in Verwood
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Care Coordinator role. Highlight your administrative background and any relevant healthcare experience to show us you’re the right fit!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for healthcare and how your skills can contribute to our friendly team at Verwood Surgery. Keep it personal and engaging!
Showcase Your Team Spirit: Since we value teamwork, mention any experiences where you’ve successfully collaborated with others. Whether it’s in a fast-paced environment or during patient interactions, let us know how you thrive in a multidisciplinary team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Verwood Surgery
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the key responsibilities like administrative support and patient interaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Administrative Skills
Since a strong administrative background is essential, prepare examples of your past experiences. Think about specific tasks you've managed, how you organised workflows, or any projects you've contributed to. This will demonstrate your capability to handle the administrative side of the job effectively.
✨Emphasise Teamwork and Adaptability
The role requires working as part of a multidisciplinary team, so be ready to discuss your experiences in collaborative environments. Share examples of how you've adapted to changes or supported colleagues in a fast-paced setting. This will highlight your ability to fit into their friendly and supportive practice.
✨Prepare for Patient Interaction Scenarios
Given the direct patient contact involved, think about how you would handle various patient scenarios. Be prepared to discuss how you would respond sensitively to patient needs and manage communications effectively. This will show that you have the right attitude and skills for patient care.
