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- Tasks: Lead and develop a dynamic paraplanning team while driving innovation and efficiency.
- Company: Join Verve, a forward-thinking company transforming financial services.
- Benefits: Enjoy 21 days holiday, competitive salary, and a supportive work culture.
- Other info: Thriving in a fast-paced environment is key; we value positivity and adaptability.
- Why this job: Make a real impact by nurturing talent and improving operations in a growing department.
- Qualifications: Experience in team management and a coaching mindset are essential.
The predicted salary is between 50000 - 60000 £ per year.
About the role
We're on the hunt for a brilliant people manager to take the reins of our paraplanning department. We're looking for someone who loves leading teams, who gets a genuine buzz from watching people develop and who can bring structure, energy and accountability to a busy, growing department. You'll be overseeing a team of 15+, reporting directly to our COO and playing a key role in shaping how the department grows.
Day-to-day, you'd typically be:
- Leading and developing your team - from trainees to seasoned specialists, you'll nurture talent at every level, building a culture where people feel supported, challenged and genuinely excited to grow.
- Owning performance and quality - you'll keep a close eye on SLAs and quality standards, spot issues early and take proactive steps to keep things on track.
- Keeping operations running smoothly - workflow, capacity, cover during busy periods, you'll be across it all and making sure the team can do their best work without burning out.
- Building capability - you'll identify development needs quickly, work with them to deliver needed training and create clear paths for people to progress.
- Driving innovation - we're always looking for smarter ways of working and you'll be at the heart of that - spotting efficiencies and leading on improvements that make a real difference.
About You
We're a scaling, agile business and we move fast. That means you'll need to be someone who thrives in that kind of environment rather than shying away from it.
What we're really looking for:
- Solid, evidenced experience of leading and managing teams - we want to hear about the difference you've made to the people you've worked with.
- A genuine coaching mindset - you don't just manage people, you build them up and support them to be their best.
- Comfortable owning targets and having honest conversations when things need to improve.
- Solutions-focused, adaptable and not easily flustered when things get busy.
Brownie points for:
- Any experience in financial services, professional services or a regulated environment.
- A track record of improving quality and efficiency at the same time.
Above all, we love someone with a positive attitude and a willingness to roll their sleeves up.
About us
Verve provides outsourced support services to financial planners across the UK - we're on a mission to make quality financial advice more accessible to more people. We're passionate about what we do, a little unconventional and are always looking for better ways of doing things internally and for the greater good of the industry.
If 'that's how we've always done it' makes you twitch, you'll fit right in.
We offer a genuinely great range of benefits, including: Standard benefits 21 days holiday plus
Operations Manager (Financial Services) in Bath employer: The Verve Group
Contact Detail:
The Verve Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Financial Services) in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising your leadership stories. Think about times you've developed a team or improved processes. We want to hear how you’ve made a difference, so be ready to share those examples!
✨Tip Number 3
Show your enthusiasm for innovation! When discussing your experience, highlight any creative solutions you've implemented. We love candidates who think outside the box and are eager to drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our mission to make financial advice more accessible.
We think you need these skills to ace Operations Manager (Financial Services) in Bath
Some tips for your application 🫡
Show Your Leadership Style: When you're writing your application, make sure to highlight your leadership style. We want to see how you nurture talent and build a supportive culture. Share specific examples of how you've developed teams in the past!
Be Solutions-Focused: We love a proactive approach! In your application, mention times when you've spotted issues early and taken steps to resolve them. This shows us that you're not just about managing but also about improving processes.
Keep It Personal: Don't be afraid to let your personality shine through! We’re looking for someone with a positive attitude who can bring energy to our team. A little bit of your unique flair can make your application stand out.
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at The Verve Group
✨Show Your Leadership Style
Make sure to highlight your experience in leading and developing teams. Share specific examples of how you've nurtured talent and created a supportive culture. This role is all about people management, so let your passion for coaching shine through!
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've tackled challenges in previous roles. Think of instances where you identified issues early and took proactive steps to resolve them. This will show that you're solutions-focused and can handle the fast-paced environment they thrive in.
✨Emphasise Adaptability
Since the company is scaling quickly, it's crucial to convey your ability to adapt to change. Share stories that illustrate how you've successfully navigated busy periods or shifting priorities without losing your cool. They want someone who thrives under pressure!
✨Bring Ideas for Innovation
Research the company’s current operations and think of ways you could drive innovation within the team. Be ready to share your thoughts on efficiencies and improvements that could make a real difference. Showing initiative here will definitely set you apart!