At a Glance
- Tasks: Lead event coordination and sales strategies while training new team members.
- Company: Join Kents Hill Park, part of The Venues Collection, known for its inclusive culture.
- Benefits: Enjoy healthcare perks, 23 days' leave, discounts, and ongoing training.
- Other info: Diverse workplace committed to empowering every individual.
- Why this job: Make a real impact in events while developing your career in a supportive environment.
- Qualifications: Experience in sales and event management with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Senior Sales & Events Co‑ordinator to come on board at Kents Hill Park, part of The Venues Collection.
Responsibilities
- To lead the training and development of all new team members to ensure they are achieving the company standard for performance within probation period.
- To support the Sales Office Manager daily to achieve the venue targets and provide support to the team.
- To work with the Sales Office Manager to deliver monthly financial results in line with budget through strategic planning of rates and diary optimisation using the tools available.
- To support the Sales Office Manager in the creation and completion of weekly & monthly reports/task such as forecasting & business review packs.
- To ensure all electronic enquiries are responded to within the agreed response times and to work with the E-sales co-ordinator to maximise conversion.
- To produce the rate strategy for M&E in accordance with the venue’s budget expectations.
- To handle reservations for bedrooms for both event and transient guests.
- To attend all mandatory and job specific training.
- To consistently supply the highest possible levels of customer care and service in the lead up and during the events process.
- To positively approach all sales opportunities to maximise sales and revenue by yielding the business to achieve the venue’s sales plan.
- To respond to any customer enquiry within the guidelines set by the venue.
- To exercise efficient diary management to manage the yield within the conference office.
- Develop and maintain sales information through Opera following the Company guidelines.
- To attend any communication/operational meetings where appropriate to represent the sales department.
- To support the invoicing process, ensuring all conference bills are produced correctly and in a timely manner.
- To support the Director of Sales/Sales Manager with new business leads and supporting client events where necessary.
- To be fully engaged with the customers and build and maintain relationships with key accounts.
- To be aware of the services and facilities offered by the competitor hotels to promote your hotel to its full potential.
- To comply with all health and safety legislation and actively get involved with reporting issues and training others.
- To be fully aware of the Accident & Maintenance and Fire safety procedures for your department and the wider venue.
- To support the wider Operations Team where necessary and any reasonable ad hoc tasks requested to action by an HOD or the Hotel Manager.
Benefits
- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
- Aviva Digicare - Free annual healthcare check.
- Exclusive Benefits & Wellbeing site (Perks at Work).
- Entertainment discounts - up to 55% off cinema tickets.
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
- Travel discounts - Discounts with holiday companies such as TUI and Expedia.
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
- Meals on duty.
- Vodafone discounts.
- Pension scheme and Life Assurance.
- Employee Assistance Programme.
- 23 days + BH's and additional day off for your birthday.
- 2 days additional leave, following return from Maternity leave during first year back.
- Competitive and supportive family benefits.
- Day off for baby's first birthday.
- Holiday purchase scheme.
- On-going training & development and career pathways.
- Professional subscriptions paid.
- Financial wellbeing programme and preferred rates on salary finance products.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Senior Sales & Events Co-Ordinator employer: The Venues Collection
At Kents Hill Park, part of The Venues Collection, we pride ourselves on being an exceptional employer that values the growth and wellbeing of our team members. With a supportive work culture, comprehensive benefits including healthcare, generous annual leave, and ongoing training opportunities, we empower our employees to thrive in their careers while enjoying a fulfilling work-life balance in the vibrant Milton Keynes area.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales & Events Co-Ordinator
✨Tip Number 1
Get to know the company inside out! Research Kents Hill Park and The Venues Collection, so you can chat about their values and what makes them tick during your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the role and the team. Plus, it’s a great way to make connections that could help you stand out in the hiring process.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities listed in the job description. Practise your answers, focusing on how you can lead training, support sales targets, and maintain customer relationships.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Senior Sales & Events Co-Ordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Sales & Events Co-Ordinator role. Highlight your relevant experience in sales and events management, and show us how you can contribute to our team at Kents Hill Park.
Showcase Your Skills:We want to see your skills in action! Use specific examples from your past roles that demonstrate your ability to lead teams, manage events, and achieve sales targets. This will help us understand how you can excel in this position.
Be Personable:Remember, we’re looking for someone who can build relationships with clients and colleagues alike. Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at The Venues Collection
✨Know Your Stuff
Before the interview, make sure you’re familiar with Kents Hill Park and The Venues Collection. Research their services, recent events, and any unique selling points. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare specific examples of how you've maximised sales and revenue in previous roles. Think about times when you’ve successfully managed client relationships or optimised event planning. Be ready to discuss your strategies and the results they achieved.
✨Demonstrate Team Leadership
As a Senior Sales & Events Co-Ordinator, you'll be leading a team. Share experiences where you've trained or developed team members. Highlight your approach to fostering a positive team environment and how you ensure everyone meets performance standards.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the challenges the venue is currently facing, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
