Room Attendant - Zero Hours

Room Attendant - Zero Hours

Nottingham Part-Time No home office possible
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At a Glance

  • Tasks: As a Room Attendant, you'll keep hotel rooms and public areas spotless and welcoming.
  • Company: Join The Venues Collection, part of Compass Group UK&I, known for stylish event spaces.
  • Benefits: Enjoy perks like healthcare benefits, discounts, meals on duty, and a supportive work environment.
  • Why this job: Be part of a diverse team that values your unique talents and offers growth opportunities.
  • Qualifications: No prior experience needed; just bring a positive attitude and a willingness to learn.
  • Other info: Flexible zero-hour contract allows you to work around your studies or other commitments.

We are seeking a Room Attendant for Eastwood Hall - part of The Venues Collection. £12.60 Per Hour Contract - Zero Hours.

As Room Attendant, you will ensure all hotel bedrooms, corridors and public areas are cleaned, prepared and maintained to the highest standards.

DUTIES AND RESPONSIBILITIES

  • To service rooms allocated by the housekeeper to the standards specified in the Housekeeping Standards.
  • To carry out routine and periodic cleaning in allocated areas, as directed by Supervisors.
  • To strictly adhere to all COSHH regulations pertaining to use of cleaning chemicals.
  • To report all maintenance faults in the room to the Housekeeper management.
  • To ensure corridors are kept clean, and dirty linen, trays and equipment is discarded safely.
  • To report any missing items, e.g., bathrobes, extra blankets to the Floor Housekeeper.
  • To pass on any guest requests to the Housekeeper management.
  • To report guest illness to the Housekeeper management.
  • To report to the Supervisor, should you believe that a guest has been smoking in the bedrooms.
  • To hand in any lost property items to the Housekeeper management ensuring items of value are not left unattended but kept in a safe place.
  • To report any suspicious persons to the Housekeeper management and ensure all guests rooms are kept locked at all times.
  • To deliver any items to guest bedrooms as required e.g. laundry & dry cleaning.
  • To assist the public area cleaners if required.

The Venues Collection Way

  • To maintain the correct uniform standard as laid out in both the department uniform standard procedure and the Hotel’s grooming policy.
  • To be familiar with and adhere to all hotel policies and procedures.
  • To attend Hotel and department staff meetings to understand the Hotel and department objectives.
  • To actively work as part of the team to contribute in the accomplishment of the hotel and department objectives.
  • To be fully aware of the Hotels housekeeping services and facilities.
  • To be familiar with the Hotels business on a daily and weekly basis by attending daily Briefings.
  • To effectively organise allocated work tasks to gain maximum productivity within the work shift.
  • To always act in a professional and polite manner to all guests and customers.
  • To portray a professional image using positive body language.
  • To check customer satisfaction and offer further requirements.

Training & Development

  • Attend daily bite size training sessions to enhance your Personal Development and for the better performance of your role.
  • To attend all fire, hygiene, health & safety training as required and ensure all the information is understood and put into practice in the workplace.

Health & Safety

  • To ensure that the Company Health & Safety procedures are adhered to and implemented within the department.
  • To be fully aware of the Hotel and department fire evacuation procedures.
  • To ensure when entering a guest bedroom, the correct Hotel and Company procedure is followed.
  • To report any accidents of guests and staff- AIR3.
  • To ensure all stores and services are locked when leaving them unattended and at the end of every shift.
  • To ensure that bedroom doors are always locked shut.
  • To report any potential hazards.
  • To keep all personal details of customers and guests, discreet and confidential. i.e. name & room number.
  • To sign in and out all hotel keys and be responsible and accountable for them.
  • To be aware of all legislation that is relevant to your work and ensure that all legal requirements are met, including: health and safety at work, COSHH, environmental health, fire precautions, manual handling and any other relevant policies.

Benefits Offered:

  • Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children).
  • Aviva Digicare - Free annual healthcare check.
  • Exclusive Benefits & Wellbeing site (Perks at Work).
  • Entertainment discounts - up to 55% off cinema tickets.
  • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%).
  • Travel discounts - Discounts with holiday companies such as TUI and Expedia.
  • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards.
  • Meals on duty.
  • Vodafone discounts.
  • Pension scheme and Life Assurance.
  • Employee Assistance Programme.
  • 23 days + BH's and additional day off for your birthday.
  • 2 days additional leave, following return from Maternity leave during first year back.
  • Competitive and supportive family benefits.
  • Day off for baby’s first birthday.
  • Holiday purchase scheme.
  • On-going training & development and career pathways.
  • Professional subscriptions paid.
  • Financial wellbeing programme and preferred rates on salary finance products.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Room Attendant - Zero Hours employer: The Venues Collection

At The Venues Collection, we pride ourselves on being an exceptional employer that values diversity and inclusion, offering a supportive work culture where every team member can thrive. As a Room Attendant, you'll enjoy competitive pay, comprehensive benefits including healthcare and wellness discounts, and ongoing training opportunities to enhance your career development. Join us in creating memorable experiences while working in a vibrant environment that celebrates individual strengths and fosters professional growth.
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Contact Detail:

The Venues Collection Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant - Zero Hours

✨Tip Number 1

Familiarise yourself with the specific cleaning standards and procedures used in hotels. Understanding the expectations for cleanliness and maintenance will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Showcase your ability to work as part of a team. Highlight any previous experience where you collaborated with others, as teamwork is essential in a hotel environment, especially in housekeeping.

✨Tip Number 3

Be prepared to discuss your understanding of health and safety regulations, particularly COSHH. This knowledge is crucial for a Room Attendant role, and demonstrating it can set you apart from other candidates.

✨Tip Number 4

Express your commitment to guest satisfaction. Be ready to share examples of how you've gone above and beyond to meet customer needs in past roles, as this aligns with the hotel's focus on exceptional service.

We think you need these skills to ace Room Attendant - Zero Hours

Attention to Detail
Time Management
Communication Skills
Teamwork
Customer Service Skills
Knowledge of Health and Safety Regulations
Ability to Follow Procedures
Problem-Solving Skills
Adaptability
Discretion and Confidentiality
Basic Cleaning Techniques
Organisational Skills
Positive Attitude
Physical Stamina

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Room Attendant. Tailor your application to highlight relevant experience and skills that match these duties.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or similar roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and ability to work as part of a team.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of the job that excite you and how your background makes you a great fit. Be sure to convey your understanding of the importance of cleanliness and guest satisfaction.

Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Room Attendant.

How to prepare for a job interview at The Venues Collection

✨Know the Role Inside Out

Familiarise yourself with the specific duties and responsibilities of a Room Attendant. Understand the importance of cleanliness and guest satisfaction, as well as the COSHH regulations regarding cleaning chemicals.

✨Showcase Your Team Spirit

Emphasise your ability to work as part of a team. The role requires collaboration with supervisors and other staff members, so be prepared to discuss examples of how you've successfully worked in a team environment.

✨Demonstrate Professionalism

Dress appropriately and maintain a professional demeanor throughout the interview. Highlight your understanding of the hotel's grooming policy and how you can contribute to a positive image for the hotel.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about the team dynamics and expectations.

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