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- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a dynamic team at Restaurant Associates, part of Compass Group UK&I.
- Benefits: Enjoy £12.71 per hour, healthcare, 23 days' leave, and meals on duty.
- Other info: Flexible hours with opportunities for career growth and a supportive team culture.
- Why this job: Be the face of hospitality and make a real impact in a fast-paced environment.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
The predicted salary is between 12 - 13 £ per hour.
Hospitality Personnel - Zero Hours - Kents Hill Park, Milton Keynes £12.71 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We’re looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a permanent casual basis, contracted to 0 hours per week. You’ll join a team that takes real pride in what they do – pride in our food, pride in our brand but most of all pride in our people. Variable shifts.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. In return, you’ll have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members, empowering them to reach their full potential and thrive – because diversity is our strength.
Hospitality Assistant employer: The Venues Collection
Contact Detail:
The Venues Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you would greet guests and handle different situations. Role-playing with a friend can really help!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about delivering outstanding service and making guests feel special.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've gone above and beyond in previous roles – we love to see that initiative!
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your writing. Use clear language and avoid slang, but don’t be afraid to let your personality come through – we’re all about individuality!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at The Venues Collection
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings. Being able to recommend dishes or explain ingredients shows your passion for the role and helps create a personalised experience for guests.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to providing outstanding service.
✨Emphasise Teamwork and Communication
Be ready to discuss your experiences working in a team. Highlight how you communicate effectively with colleagues and contribute to a positive work environment, as this is crucial in a fast-paced hospitality setting.
✨Demonstrate Your Ability to Handle Pressure
Think of situations where you've successfully managed stress or high-pressure scenarios. Share these stories during the interview to show that you can maintain composure and deliver great service, even when things get busy.