Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and provide sensational service to guests.
- Company: Join Kents Hill Park, part of The Venues Collection, a leader in hospitality.
- Benefits: Earn £12.60/hour with great perks like healthcare, 23 days leave, and meals on duty.
- Why this job: Be part of a vibrant team delivering exceptional experiences in a dynamic environment.
- Qualifications: No specific qualifications needed, just a passion for hospitality and teamwork.
- Other info: Enjoy ongoing training and career growth opportunities in a supportive workplace.
Overview
Hospitality Assistant – Zero Hours – Kents Hill, Milton Keynes.
Salary: £12.60 per hour plus excellent benefits including healthcare, wellbeing support, 23 days\’ annual leave plus bank holidays, life assurance, meals on duty, and more.
We are Levy
Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Role and Responsibilities
Assistant – Zero Hours – The Role
Guest Service
- Provide a warm, friendly, and professional welcome to all guests, delegates, and visitors
- Assist guests with enquiries and ensure their needs are met promptly and efficiently
- Deliver a consistently high level of customer service in line with Yarnfield Park standards
Food & Beverage Service
- Assist with the setup, service, and clear-down of conference rooms, restaurants, bars, and event spaces
- Serve food and beverages in a professional and hygienic manner
- Support buffet, banqueting, and refreshment services for conferences and events
- Ensure service areas are clean, well-stocked, and presented to a high standard
Events & Conference Support
- Set up rooms according to event requirements (layouts, equipment, refreshments)
- Work closely with the events and operations teams to ensure smooth event delivery
- Respond to last-minute changes or guest requests efficiently
Health, Safety & Hygiene
- Adhere to all food safety, hygiene, and health & safety regulations
- Maintain cleanliness of work areas and follow company procedures at all times
- Report any maintenance issues, hazards, or incidents to management promptly
Teamwork & Flexibility
- Work collaboratively with colleagues across departments
- Be flexible to work shifts, including evenings, weekends, and bank holidays as required
- Support other areas of the business when needed
Skills & Experience
Essential
- Positive attitude with a strong customer-focused approach
- Ability to work well in a fast-paced environment
- Good communication and interpersonal skills
- Willingness to learn and follow procedures
Desirable
- Previous experience in hospitality, catering, events, or customer service
- Food hygiene certification (or willingness to obtain)
- Experience working in a conference or large venue environment
Personal Attributes
- Friendly, approachable, and professional
- Reliable and punctual
- Well-presented with attention to detail
- Able to work independently and as part of a team
What you\’ll get in return
- Competitive pay with bonus and full company benefits
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits:
- Perks & discounts:
- Shopping, entertainment, and travel discounts
- 20% off Nuffield Health and 10% off PureGym memberships
- Financial wellbeing:
- Pension scheme
- Life Assurance
- Preferred rates on salary finance products
- Development opportunities:
- Professional subscriptions
- Ongoing training and structured career pathways
- Meals on duty included
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world\’s largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Great things happen when people get together in our spaces to meet and spaces to sleep at Kents Hill Park. From conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.
We combine our spaces with a bigger family. Kents Hill Park is part of The Venues Collection – a division of Compass Group UK & Ireland, the market leader in contract catering & support services.
Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\’s biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
We are committed to fostering an environment where every individual can truly be themselves at work and have equal opportunities to advance in their careers. Diversity is our strength.
#J-18808-Ljbffr
Assistant - Zero Hours employer: The Venues Collection
Contact Detail:
The Venues Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant - Zero Hours
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around Kents Hill Park. Familiarising yourself with the space shows genuine interest and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you articulate your experience and show off your personality, which is key in hospitality roles like this one.
✨Tip Number 3
Dress to impress! Make sure you’re looking sharp and professional for your interview. First impressions count, especially in hospitality where presentation is everything.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining The Venues Collection family. Don’t miss out!
We think you need these skills to ace Assistant - Zero Hours
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with the duties and responsibilities mentioned. This shows us you’re serious about the position!
Proofread, Proofread, Proofread!: Before hitting send, give your application a good once-over. Typos and errors can make a bad impression, so take the time to ensure everything is polished and professional. We appreciate attention to detail!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at The Venues Collection
✨Know the Venue Inside Out
Before your interview, take some time to research Kents Hill Park and The Venues Collection. Familiarise yourself with their values and mission, especially the focus on 'Sensational service in sensational environments'. This will help you align your answers with what they’re looking for.
✨Dress to Impress
Since this role is in hospitality, make sure you present yourself well. Wear smart attire that reflects professionalism and adheres to the hotel's grooming policy. A polished appearance can make a great first impression!
✨Showcase Your Team Spirit
The job requires working as part of a team, so be ready to discuss your previous experiences in collaborative settings. Share examples of how you contributed to team goals and maintained a positive atmosphere, as this aligns with their emphasis on teamwork.
✨Prepare for Practical Questions
Expect questions about handling specific situations, like dealing with guest requests or maintaining cleanliness standards. Think of scenarios from your past where you demonstrated problem-solving skills and attention to detail, as these are crucial for the role.
