Member Wine Concierge (W/M)

Member Wine Concierge (W/M)

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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The Vendom Company

At a Glance

  • Tasks: Support the Wine Cellar team with stock management and member orders.
  • Company: Join Oswald’s, a luxurious private members’ club in Mayfair.
  • Benefits: Enjoy generous holidays, private medical insurance, and professional development.
  • Other info: Work in a vibrant environment with excellent career growth opportunities.
  • Why this job: Be part of an exclusive team delivering exceptional high-end hospitality.
  • Qualifications: Experience in luxury settings and a valid driving license required.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Head office : 25 Albemarle Street, Mayfair
London

  • Support the Wine Cellar team with administrative tasks including stock management.
  • Working closely with Cellar Manager to ensure all member wine orders are processed and received accurately
  • Stock allocation, stock control and management of members’ reserve stock across various locations
  • Coordinate delivery and collection of wines from members residential address and club reserve cellars in London

Profil

  • Significant experience in a similar role in a high-end restaurant, luxury hotel or private member’s club advantageous
  • Driving license required

The working hours for this role are on a rota basis with shifts falling between Monday – Saturday.

The club is closed on Sundays, Bank Holidays and throughout Christmas each year.

Company description

Welcome to Oswald’s, a beautifully appointed private members’ club in the pulsating heart of Mayfair, London. Established by entrepreneur Robin Birley, Oswald’s is more than a club—it’s a sanctuary of luxury, heritage, and discretion. Our aim is simple yet profound: to create a home away from home where members are welcomed by name and cared for with the utmost attention.

Join the team at Oswald’s, where exclusivity meets exceptional service.

The Oswald’s Experience:

From the serene Garden Terrace and exclusive Wine Cellar to private dining rooms and a luxury lounge, Oswald’s offers its members unparalleled amenities. The rooftop bar provides a stunning backdrop of the London skyline, while the vibrant and colorful La Loma restaurant on the upper floor serves South American-inspired cuisine crafted with fresh, authentic ingredients.

  • Be part of a team that embodies the essence of personalized, high-end hospitality.
  • Work in an exclusive environment where discretion and excellence are paramount.
  • Great benefits including generous holidays, private medical insurance, monthly well-being support, retail and gym discounts, meals on duty, referral bonuses, and professional development opportunities.
  • Contribute to a space where members cherish their unique privileges, such as storing their own wine or enjoying bespoke dining experiences.

Whether it’s ensuring an unforgettable fine dining experience, curating exquisite drinks at the rooftop bar, or offering seamless behind-the-scenes support, every team member plays a vital role in delivering the unmatched service that defines Oswald’s. Step into the world of Oswald’s and join a team where tradition, innovation, and luxury hospitality converge. Explore opportunities with us today and help create unforgettable moments for our members.

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Member Wine Concierge (W/M) employer: The Vendom Company

At Oswald’s, located in the vibrant heart of Mayfair, we pride ourselves on being an exceptional employer that values luxury, heritage, and discretion. Our team enjoys a supportive work culture with generous benefits, including private medical insurance, professional development opportunities, and a focus on well-being. Join us to be part of a dedicated team that delivers unparalleled service in an exclusive environment, where every member's experience is cherished and celebrated.
The Vendom Company

Contact Detail:

The Vendom Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Member Wine Concierge (W/M)

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in high-end venues. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your personality! When you get the chance for an interview or a casual meet-up, let your passion for wine and exceptional service shine through. Remember, they’re looking for someone who fits into their exclusive environment.

✨Tip Number 3

Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows initiative and keeps you on their radar.

✨Tip Number 4

Research is key! Familiarise yourself with Oswald’s values and offerings. Knowing the ins and outs of their wine cellar and dining experiences will help you stand out during interviews and show you’re genuinely interested.

We think you need these skills to ace Member Wine Concierge (W/M)

Stock Management
Administrative Skills
Attention to Detail
Coordination Skills
Customer Service
Driving License
Experience in High-End Hospitality
Communication Skills
Problem-Solving Skills
Team Collaboration
Time Management
Discretion
Adaptability

Some tips for your application 🫡

Show Your Passion for Wine: When writing your application, let us know why you love wine and how it fits into your life. Share any experiences that highlight your knowledge or enthusiasm for the subject—this will help us see your genuine interest in the role!

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight relevant experience in high-end hospitality or similar environments, and don’t forget to mention your organisational skills and attention to detail—these are key for managing our members' wine orders.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the wine industry. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Oswald’s and what we stand for!

How to prepare for a job interview at The Vendom Company

✨Know Your Wine

Brush up on your wine knowledge before the interview. Familiarise yourself with different types of wines, regions, and tasting notes. This will not only impress the interviewers but also show your passion for the role.

✨Showcase Your Experience

Be ready to discuss your previous roles in high-end restaurants or luxury hotels. Highlight specific examples where you managed stock or coordinated deliveries, as this aligns perfectly with what they’re looking for.

✨Demonstrate Attention to Detail

Since the role involves stock management and accuracy in orders, prepare to give examples of how you've ensured precision in your past work. This could be through meticulous record-keeping or double-checking orders before delivery.

✨Emphasise Customer Service Skills

Oswald’s values exceptional service, so be prepared to talk about how you’ve gone above and beyond for customers in the past. Share stories that reflect your ability to create memorable experiences for members or guests.

Member Wine Concierge (W/M)
The Vendom Company
Location: London
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