At a Glance
- Tasks: Welcome guests, ensure their safety, and manage night reception duties.
- Company: Lignée Hotels, a collection of elegant luxury hotels.
- Benefits: Work in a beautiful Victorian hotel with a warm atmosphere.
- Other info: Perfect for those who thrive in dynamic, night-time environments.
- Why this job: Join a team that values hospitality and offers a unique guest experience.
- Qualifications: Customer service skills and knowledge of hotel software preferred.
The predicted salary is between 24000 - 30000 £ per year.
Secteur d'activité : Réception / Accueil
Lignée Hotels présente une collection d'hôtels de luxe familiale & élégante.
Dernier de la lignée, Le Grand Hôtel Bellevue à Londres est en plein cœur du vibrant quartier de Paddington.
Situé dans le paisible Norfolk Square, l’atmosphère de cette élégante demeure victorienne rappelle la chaleur des foyers anglais.
Ici, chaque visiteur est accueilli comme un ami cher, avec générosité, prévenance et attention.
Nous recherchons pour cet établissement un receptionniste polyvalent de nuit.
Assurer l'accueil, l'information et la sécurité des clients pendant la nuit, garantir la continuité du service de réception et réaliser les opérations administratives et comptables liées à la clôture journalière.
Profil recherché
Savoirs
- Techniques d'accueil et de relation client.
- Connaissance des logiciels hôteliers (PMS).
- Maîtrise des outils bureautiques.
- Connaissances de base en gestion et facturation.
- Réglementation sécurité incendie et évacuation.
- Français très apprécié
Savoir-faire
- Gérer plusieurs demandes simultanément.
- Traiter les situations d'urgence avec sang-froid.
- Assurer un service client de qualité.
- Travailler de manière autonome.
Savoir-être
- Sens du service.
- Excellente présentation.
- Discrétion et confidentialité.
- Organisation et rigueur.
- Réactivité et fiabilité.
- Esprit d'équipe.
- Description de l'entreprise
Lignée Hôtels & Domaines est une collection confidentielle de maisons d’exception, nées de coups de cœur familiaux et portées par un art de vivre sincère.
Chaque adresse, qu’elle s’épanouisse au cœur des vignes de l’Anjou, dans l’élégance feutrée d’un hôtel particulier parisien ou dans une demeure londonienne, célèbre la beauté du temps suspendu, l’hospitalité choisie, et l’émotion discrète.
Lignée incarne un luxe apaisé, intime, où l’on se sent reçu comme chez soi, en mieux.
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Receptionniste de nuit h/f (londres) in London employer: The Vendom Company
Lignée Hôtels & Domaines is an exceptional employer, offering a unique opportunity to work in the heart of London at the Grand Hôtel Bellevue. With a focus on genuine hospitality and a warm, family-oriented work culture, employees are valued and encouraged to grow within the company. The night receptionist role not only provides a chance to engage with guests in a meaningful way but also offers a supportive environment where teamwork and discretion are paramount.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionniste de nuit h/f (londres) in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Vendom Company. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Vendom Company
Don't be shy about reaching out to The Vendom Company directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Receptionniste de nuit h/f (londres) in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Vendom Company and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Vendom Company
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
