Cloakroom Attendant (w/m)

Cloakroom Attendant (w/m)

City of London Full-Time No home office possible
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At a Glance

  • Tasks: Greet members, assist with coats and bags, and ensure items are stored efficiently.
  • Company: Join the prestigious 5 Hertford Street, a private members' club in Mayfair.
  • Benefits: Enjoy generous holidays, private medical insurance, and professional development opportunities.
  • Why this job: Be part of a luxury hospitality team that redefines exceptional service.
  • Qualifications: Experience in a similar role is beneficial; friendly and professional attitude required.
  • Other info: Thrive in a supportive environment that values tradition and innovation.

Head office : 2-5 Hertford Street, Mayfair
London

We are currently seeking a Cloakroom Attendant to join our Reception team at 5 Hertford Street, our beautifully appointed private member\’s club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name.

What you will do:

  • To greet members and their guests in a friendly and professional manner
  • To assist visitors with their coats, bags and personal belongings
  • Ensure all items are ticketed, and stored in the reception area in an orderly and efficient manner

Profil

Experience in a similar position is beneficial
Friendly and professional manner

Company description

Welcome to 5 Hertford Street, a private members\’ club nestled in the heart of Mayfair, London.

Founded in 2012 by Robin Birley, the club has become a beacon of sophistication, celebrating the Birley family’s enduring traditions of style, elegance, and personal service. At the core of our philosophy is a commitment to delivering exceptional experiences, where every guest is treated with the utmost care and attention. From intimate gatherings to grand celebrations, our team ensures every moment is extraordinary.

Join the team at 5 Hertford Street, where tradition meets unparalleled excellence.

  • Be part of a highly respected hospitality group, RB Holdings, dedicated to world-class quality in service and experience.
  • Thrive in a refined and supportive environment that values tradition and innovation.
  • Great benefits including generous holidays, private medical insurance, monthly well-being support, retail and gym discounts, meals on duty, referral bonuses, and professional development opportunities.
  • Contribute to an establishment synonymous with Mayfair’s sophisticated social scene.

Opened in 2018, Oswald’s is another jewel in the RB Holdings portfolio. Located just steps away, Oswald’s embodies the same commitment to excellence, offering an equally vibrant and exclusive atmosphere for its members.

Your role at 5 Hertford Street:

Whether you’re ensuring flawless service in our dining areas, crafting signature cocktails at the bar, or delivering exceptional behind-the-scenes support, your work will reflect the high standards that define our club.

Join us, and be part of a team that redefines luxury hospitality with every detail. Explore opportunities today and become part of the unparalleled experience that is 5 Hertford Street.

Apply to offer Cloakroom Attendant (w/m)

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Cloakroom Attendant (w/m) employer: The Vendom Company

At 5 Hertford Street, we pride ourselves on being an exceptional employer, offering a refined work environment in the heart of Mayfair. Our commitment to employee well-being is reflected in our generous benefits package, including private medical insurance, professional development opportunities, and a supportive culture that values both tradition and innovation. Join our dedicated team and contribute to creating extraordinary experiences for our members in a prestigious private members' club.
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Contact Detail:

The Vendom Company Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cloakroom Attendant (w/m)

✨Tip Number 1

First things first, make sure you know the ins and outs of the club. Research 5 Hertford Street and understand its vibe. This will help you connect with the team and show that you're genuinely interested in being part of their world.

✨Tip Number 2

When you get to the interview, be yourself! Show off your friendly and professional side. Remember, they want someone who can greet members and guests with a smile, so let your personality shine through.

✨Tip Number 3

Practice makes perfect! Think about common interview questions for hospitality roles and rehearse your answers. This will help you feel more confident when discussing your experience and how it relates to the Cloakroom Attendant position.

✨Tip Number 4

Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the modern job search.

We think you need these skills to ace Cloakroom Attendant (w/m)

Customer Service Skills
Friendly and Professional Manner
Attention to Detail
Organisational Skills
Communication Skills
Teamwork
Time Management
Problem-Solving Skills
Experience in a Similar Position

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us your friendly and professional side, just like you would when greeting our members.

Tailor Your CV: Make sure your CV highlights any relevant experience, especially in hospitality or customer service. We love seeing how your past roles have prepared you for being a Cloakroom Attendant at 5 Hertford Street!

Show Enthusiasm: Express your excitement about joining our team! Mention why you’re drawn to 5 Hertford Street and how you can contribute to our commitment to exceptional service. We want to know why you’d be a great fit!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy to set up your candidate account and submit your CV.

How to prepare for a job interview at The Vendom Company

✨Know the Club Inside Out

Before your interview, take some time to research 5 Hertford Street. Familiarise yourself with its history, values, and what makes it unique in the Mayfair social scene. This will not only impress your interviewers but also help you understand how you can contribute to their mission of providing exceptional service.

✨Showcase Your People Skills

As a Cloakroom Attendant, you'll be interacting with members and their guests regularly. During the interview, highlight any previous experience where you've provided excellent customer service. Share specific examples that demonstrate your friendly and professional manner, as this is crucial for the role.

✨Dress the Part

First impressions matter, especially in a luxury environment like 5 Hertford Street. Dress smartly and professionally for your interview. This shows that you respect the club's standards and are serious about the position. Think polished and refined, just like the atmosphere of the club.

✨Prepare Questions

Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the club's approach to member service or how they support staff development. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.

Cloakroom Attendant (w/m)
The Vendom Company
Location: City of London

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