At a Glance
- Tasks: Assess vehicle damage and determine repair needs to get cars back on the road.
- Company: Join The Vella Group, a leading accident repair specialist with over 30 years of experience.
- Benefits: Enjoy 33 days holiday, training opportunities, pension scheme, and exclusive discounts.
- Other info: Dynamic team environment with opportunities for personal and professional development.
- Why this job: Be part of an exciting journey of growth and innovation in the automotive industry.
- Qualifications: Previous VDA experience and knowledge of Audatex and E-Scribe preferred.
The predicted salary is between 30000 - 40000 £ per year.
The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth. As a recognised industry leader, The Vella Group currently operates 18 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!
As a Vehicle Damage Assessor (VDA) you are responsible for assessing the level and extent of damage to vehicles. Your assessments will determine if the vehicle can be repaired and the work needed to repair it can be carried out.
- Create accurate right first time repair assessments.
- Maintain an excellent working knowledge of Audatex.
- Develop and or maintain an excellent working knowledge of E-Scribe.
- Develop and or maintain an excellent knowledge and understanding of all insurer/customer contracts.
- Adhere to Contractual and Repair method guidelines using appropriate estimating systems.
- Hold strong communication skills with both internal and external customers, this will include entering accurate records of actions taken and or communications made on the Company' management system.
- Pro-active in identifying areas of improvement for the Company and its processes.
About you:
- Ideally have previous VDA/estimating experience.
- Have a good working knowledge of Audatex and E-Scribe.
- Able to work as a team and have excellent communication skills.
- Have great organizational skills and be effective with time management.
- Be flexible and adaptable to change.
Benefits:
- 33 days holiday.
- Internal and external training.
- Pension scheme and death in service insurance.
- Enhanced maternity and paternity pay.
- Perkbox - Access to hundreds of exclusive discounts and rewards.
- MediCash - Free healthcare scheme.
- Childcare vouchers or workplace nursery benefit.
Vehicle Damage Assessor employer: The Vella Group
Contact Detail:
The Vella Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Vella Group and understanding their values and services. Tailor your answers to show how your skills as a Vehicle Damage Assessor align with their mission and goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with Audatex and E-Scribe, as well as your communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Vehicle Damage Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Damage Assessor role. Highlight your previous VDA or estimating experience and any relevant skills, like your knowledge of Audatex and E-Scribe. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining The Vella Group and how your skills align with our mission. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Whether it's through clear language in your CV or cover letter, let us know you can connect with both internal and external customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at The Vella Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Audatex and E-Scribe before the interview. Being able to discuss how you've used these systems in past roles will show that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated with both customers and team members in previous jobs. This will demonstrate your ability to maintain clear records and collaborate well.
✨Be Proactive About Improvement
Think of a time when you identified an area for improvement in a process or system. Be ready to share this example, as it aligns perfectly with the company's focus on innovation and growth.
✨Time Management is Key
Prepare to discuss how you manage your time effectively, especially when assessing vehicle damage and working under pressure. Highlight any tools or techniques you use to stay organised and meet deadlines.