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- Tasks: Lead a team of assessors and prepare accurate vehicle repair assessments.
- Company: Join The Vella Group, a top accident repair specialist with 30 years of experience.
- Benefits: Enjoy a pension scheme, enhanced parental pay, and access to discounts.
- Why this job: Step into site management while making a real impact in the automotive industry.
- Qualifications: Experience as a Vehicle Damage Assessor and strong communication skills required.
- Other info: Ongoing training and development opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Join The Vella Group – A Leading Accident Repair Specialist with over 30 years of expertise and 18 sites across the UK. We’re passionate about delivering exceptional quality and customer service, and we’re looking for a Lead Vehicle Damage Assessor to help us maintain our high standards and drive future success. The Lead VDA at Skelmersdale is a stepping stone into site management with our group.
What You’ll Do
- Use your expertise and knowledge of assessment processes to drive best practice and pro-actively lead & develop a team of 4 VDAs.
- Prepare accurate, fair, and fully justified repair assessments using the latest repair methods.
- Use Audatex confidently and maintain knowledge of GT Global.
- Understand insurer and customer contracts to ensure compliance.
- Record all actions and communications in our management system.
- Identify opportunities to improve processes and efficiency.
- Build strong relationships with internal teams and external partners.
What We’re Looking For
- Proven experience as a Vehicle Damage Assessor / Estimator.
- Skilled in Audatex (E-Scribe knowledge is a bonus).
- Highly organised with excellent time management.
- Strong communication skills for working with customers, insurers, and colleagues.
- Flexible, adaptable, and committed to continuous improvement.
What We Offer
- Pension scheme & death in service insurance.
- Enhanced maternity and paternity pay.
- Access to Perkbox discounts and rewards.
- MediCash healthcare scheme.
- Childcare vouchers / workplace nursery benefit.
- Ongoing training and development opportunities.
Ready to take the next step in your career? Apply today and join a team that values expertise, innovation, and people.
Lead Vehicle Damage Assessor in Skelmersdale employer: The Vella Group
Contact Detail:
The Vella Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Vehicle Damage Assessor in Skelmersdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. The more people you know, the better your chances of landing that Lead Vehicle Damage Assessor role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Audatex and GT Global. Be ready to discuss how you've used these tools in past roles and how they can help improve processes at The Vella Group.
✨Tip Number 3
Show off your communication skills! Practice explaining complex assessment processes in simple terms. This will help you connect with both customers and colleagues during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining The Vella Group and contributing to our success.
We think you need these skills to ace Lead Vehicle Damage Assessor in Skelmersdale
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience as a Vehicle Damage Assessor. We want to see how your skills and knowledge can help us maintain our high standards at The Vella Group.
Be Specific About Your Skills: Mention your proficiency in Audatex and any other relevant tools you’ve used. If you’ve got E-Scribe knowledge, don’t forget to drop that in too! We love seeing candidates who are confident with the latest repair methods.
Communicate Clearly: Strong communication skills are key for this role. Use your application to demonstrate how you’ve effectively worked with customers, insurers, and colleagues in the past. We’re all about building strong relationships here!
Tailor Your Application: Make sure your application reflects our values of quality and customer service. Show us how you can contribute to our team and drive future success. And remember, applying through our website is the best way to get your foot in the door!
How to prepare for a job interview at The Vella Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment processes and the latest repair methods. Familiarise yourself with Audatex, as it’s a key tool for the role. Being able to confidently discuss your experience and how you've used these tools in past roles will really impress.
✨Showcase Your Leadership Skills
As a Lead Vehicle Damage Assessor, you'll be expected to lead and develop a team. Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to drive best practices and improve processes, as this aligns perfectly with what they’re looking for.
✨Understand the Business
Get to grips with The Vella Group's values and their approach to customer service. Be ready to discuss how you can contribute to maintaining their high standards. Showing that you understand their mission and how you fit into it will set you apart from other candidates.
✨Build Relationships
Strong communication skills are essential for this role. Think about how you’ve built relationships with customers, insurers, and colleagues in the past. Be prepared to share specific examples that demonstrate your ability to collaborate effectively and resolve conflicts.
