At a Glance
- Tasks: Assess vehicle damage remotely and support branches with accurate evaluations.
- Company: Join The Vella Group, a leading UK accident repair organisation.
- Benefits: Flexible home-based work, professional development, and a supportive team environment.
- Other info: Opportunities for career growth in a dynamic and modern workplace.
- Why this job: Be part of an innovative company making a real impact in the accident repair industry.
- Qualifications: Experience in vehicle damage assessment and knowledge of Audatex and E-Scribe.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-Based (with very occasional travel as required)
Employment Type: Full-Time
About Us
The Vella Group is one of the UK’s leading accident repair organisations, known for our commitment to quality, innovation, and customer care. We operate a growing network of accident repair centres and are proud to offer modern working practices, investment in technology, and clear opportunities for career development. We are now looking for a professional and motivated Central VDA to join our dedicated Centralised Vehicle Damage Assessment Team.
About the Role
As a member of our Central VDA Team, you will carry out all standard Vehicle Damage Assessor duties, producing accurate assessments using images and information provided by customers, insurers, or our branch network. You will also support branches remotely and occasionally in person, and assist with wider business tasks as required. This is a home-based role, however travel to branches may be requested with reasonable notice on the odd occasion.
Responsibilities
- Creating precise and compliant assessments using supplied images, customer information and insurer requirements.
- Requesting additional information or imagery where needed to ensure assessment accuracy.
- Conducting end‑of‑repair assessment reviews for designated branches, ensuring correct methodology, charge-out, justification, and quality of presentation.
- Liaising with Engineers to ensure inspection/authority SLAs are achieved for all assessments submitted.
- Providing proactive support to colleagues and departments across the business.
- Demonstrating strong working knowledge of Audatex and E‑Scribe.
- Maintaining an up‑to‑date understanding of all insurer contracts.
- Managing your workload effectively with strong organisational and time-management skills.
- Recording accurate notes, communications, and actions in the company management system.
- Working confidently both independently and as part of a wider team.
- Adhering to company procedures and demonstrating flexibility to support business needs.
- Identifying opportunities for process improvements.
- Attending training and development sessions as required.
- Representing The Vella Group professionally at all times.
What We’re Looking For
- Experienced VDA or strong understanding of vehicle damage assessment processes.
- Solid knowledge of Audatex and E‑Scribe systems.
- Excellent communication skills with both internal teams and external partners.
- Ability to work independently in a home-based role.
- Adaptable, proactive, and able to manage workload efficiently.
What We Offer
- Home-based working with flexibility (role is subject to future review).
- Opportunity to work for an industry-leading, growing accident repair provider.
- Supportive team environment and ongoing professional development.
- Chance to be part of a forward-thinking company with modern systems and processes.
How to Apply
If you’re a motivated VDA looking for a new challenge within a supportive and innovative organisation, we’d love to hear from you. Apply today and join The Vella Group.
Central VDA in Skelmersdale employer: The Vella Group
As a leading accident repair specialist, we pride ourselves on fostering a supportive and dynamic work culture where our Panel Technicians can thrive. With competitive salaries of up to £55,000 a year, comprehensive training programmes, and opportunities for career advancement, we ensure our employees are equipped with the skills and knowledge to excel in their roles. Located in a vibrant area, our team enjoys a collaborative environment that values quality workmanship and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Central VDA in Skelmersdale
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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✨Look Out for Graduate Schemes
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Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like The Vella Group. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Central VDA in Skelmersdale
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at The Vella Group.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at The Vella Group. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at The Vella Group
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at The Vella Group to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at The Vella Group, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding The Vella Group's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
