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- Tasks: Assess vehicle damage remotely and support branches with accurate evaluations.
- Company: Join The Vella Group, a leading UK accident repair organisation.
- Benefits: Flexible home-based work, professional development, and a supportive team environment.
- Why this job: Be part of an innovative company making a real impact in the accident repair industry.
- Qualifications: Experience in vehicle damage assessment and knowledge of Audatex and E-Scribe.
- Other info: Opportunities for career growth in a dynamic and modern workplace.
The predicted salary is between 36000 - 60000 £ per year.
Location: Home-Based (with very occasional travel as required)
Employment Type: Full-Time
About Us
The Vella Group is one of the UK’s leading accident repair organisations, known for our commitment to quality, innovation, and customer care. We operate a growing network of accident repair centres and are proud to offer modern working practices, investment in technology, and clear opportunities for career development. We are now looking for a professional and motivated Central VDA to join our dedicated Centralised Vehicle Damage Assessment Team.
About the Role
As a member of our Central VDA Team, you will carry out all standard Vehicle Damage Assessor duties, producing accurate assessments using images and information provided by customers, insurers, or our branch network. You will also support branches remotely and occasionally in person, and assist with wider business tasks as required. This is a home-based role, however travel to branches may be requested with reasonable notice on the odd occasion.
Responsibilities
- Creating precise and compliant assessments using supplied images, customer information and insurer requirements.
- Requesting additional information or imagery where needed to ensure assessment accuracy.
- Conducting end‑of‑repair assessment reviews for designated branches, ensuring correct methodology, charge-out, justification, and quality of presentation.
- Liaising with Engineers to ensure inspection/authority SLAs are achieved for all assessments submitted.
- Providing proactive support to colleagues and departments across the business.
- Demonstrating strong working knowledge of Audatex and E‑Scribe.
- Maintaining an up‑to‑date understanding of all insurer contracts.
- Managing your workload effectively with strong organisational and time-management skills.
- Recording accurate notes, communications, and actions in the company management system.
- Working confidently both independently and as part of a wider team.
- Adhering to company procedures and demonstrating flexibility to support business needs.
- Identifying opportunities for process improvements.
- Attending training and development sessions as required.
- Representing The Vella Group professionally at all times.
What We’re Looking For
- Experienced VDA or strong understanding of vehicle damage assessment processes.
- Solid knowledge of Audatex and E‑Scribe systems.
- Excellent communication skills with both internal teams and external partners.
- Ability to work independently in a home-based role.
- Adaptable, proactive, and able to manage workload efficiently.
What We Offer
- Home-based working with flexibility (role is subject to future review).
- Opportunity to work for an industry-leading, growing accident repair provider.
- Supportive team environment and ongoing professional development.
- Chance to be part of a forward-thinking company with modern systems and processes.
How to Apply
If you’re a motivated VDA looking for a new challenge within a supportive and innovative organisation, we’d love to hear from you. Apply today and join The Vella Group.
Central VDA in Skelmersdale employer: The Vella Group
Contact Detail:
The Vella Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central VDA in Skelmersdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for a Central VDA role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research The Vella Group and understand their values and operations. Be ready to discuss how your experience with Audatex and E-Scribe can benefit their team. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice your communication skills! As a Central VDA, you’ll need to liaise with various teams and clients. Role-play common scenarios with a friend or family member to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining The Vella Group and being part of our innovative team.
We think you need these skills to ace Central VDA in Skelmersdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Central VDA role. Highlight your knowledge of Audatex and E-Scribe, and any relevant vehicle damage assessment experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for The Vella Group. Keep it concise but engaging – we love a bit of personality!
Showcase Your Communication Skills: Since you'll be liaising with various teams and partners, it's important to demonstrate your communication prowess in your application. Use clear and professional language, and don’t shy away from showing your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you get the best chance to join our innovative team at The Vella Group!
How to prepare for a job interview at The Vella Group
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment processes and systems like Audatex and E-Scribe. Being able to discuss these confidently will show that you're not just familiar with the tools, but that you can use them effectively in your role.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and external partners, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated in past roles, especially in remote settings, to demonstrate your ability to work independently and collaboratively.
✨Be Organised and Proactive
The job requires strong organisational skills, so think about how you manage your workload. Be ready to share specific strategies or tools you use to stay on top of tasks, especially when working from home. This will highlight your adaptability and proactive nature.
✨Emphasise Continuous Learning
The Vella Group values ongoing professional development, so be prepared to discuss any training or courses you've undertaken related to vehicle damage assessment. Show enthusiasm for learning and improving your skills, as this aligns with their commitment to innovation and quality.
