Body Shop Manager

SITE MANAGER – PENRITH, CUMBRIA

An Exciting Opportunity to Drive Success at One of the UK\’s Leading Accident Repair Specialists!

Due to continued business growth, The Vella Group is looking for an experienced and driven Site Manager to lead our expanding team in Penrith, Cumbria !

With over 30 years of industry expertise, The Vella Group has earned a reputation for excellence in accident repair. Operating across 18 sites – and with ambitious plans for continued expansion – this is a fantastic time to join our forward-thinking team as we shape the future of vehicle repair.

We pride ourselves on delivering first-class service, quality repairs and customer satisfaction.

The Role:

As Site Manager, you\’ll be responsible for overseeing the day-to-day operations of the Penrith site. You\’ll lead your team, ensure performance targets are met, and maintain the highest standards of repair quality and customer service.

Key Responsibilities:
Champion our company values and lead by example
Build and nurture a high-performing team
Strategically manage site operations to ensure targets and KPIs are consistently met
Oversee repair quality, key-to-key times, and customer satisfaction
Maximise profitability through efficient site management
Foster collaboration across internal departments

About You:
Proven experience managing a Bodyshop or similar environment
In-depth knowledge of repair methodology and Bodyshop operations
A hands-on leader who thrives in a fast-paced, high-pressure environment
Passionate about customer satisfaction and team development
A strategic thinker who\’s not afraid to roll up their sleeves

What We Offer:
Competitive salary (based on experience)
A company car , work laptop , and mobile phone
33 days holiday
Enhanced maternity and paternity pay
Internal & external training and development
Pension scheme & death in service insurance
Access to Perkbox (exclusive discounts and rewards)
MediCash – Free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking
Company uniform

Job Types: Full-time, Permanent

Additional pay:
Bonus scheme
Performance bonus
Benefits:
Childcare
Company car
Company pension
Gym membership
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Store discount
Schedule:
Monday to Friday

Work Location: In person