Customer Service Driver
Wednesbury
£14.50 per hour
The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth. As a recognised industry leader, The Vella Group currently operate 18 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!
We are looking to recruit an experienced CPC qualified Driver.
Core Duties And Responsibilities Of The Customer Service Driver
- Work closely in partnership with our Customer Service Reception, to ensure that decisions are made to ensure an exceptional customer service is delivered to all our customers.
- Collect and deliver vehicles within given time parameters
- Drive at all times in a courteous manner and to abide by local speed limits
- Understand how to suspend tow automatic and 4 wheel drive vehicles
- Be responsible for any monies paid in respect of any insurance policy excess, VAT payments etc, receipt any customer invoices and hand all money to customer service
- Do all necessary checks on the recovery trucks including all fluid levels, tyre conditions and pressure. Check all vehicle securing belts are fit for the purpose, report any damage to the Production Manager
- On occasions, fit small parts or polish vehicles at a customer’s home address or workplace
- Filling out all relevant paperwork
About You
- You are CPC qualified.
- You have driving experience
- Ideally, you have experience with recovery driving.
- You work well in a team as well as individually.
- You have some customer service experience.
Benefits For The Customer Service Driver
- 33 days holiday including Bank Holidays.
- Internal and external training
- Pension scheme and death in service insurance
- Enhanced maternity and paternity pay
- Perkbox - Access to hundreds of exclusive discounts and rewards
- Medicash - Free healthcare scheme
- Childcare vouchers or workplace nursery benefit
- Free parking
Hours Of Work
- 8.5 hour shift
- Monday to Friday
Licence/Certification
- Driving Licence (required)
Work Location
In person
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Driver in Wednesbury employer: The Vella Group Repair Centres
The Vella Group is an excellent employer, offering a dynamic work environment in Trafford Park, Manchester, where attention to detail and quality are paramount. Employees benefit from a supportive culture that encourages professional growth and development, alongside a competitive benefits package. Join us for a rewarding career where your skills in automotive valeting will be valued and recognised.
Contact Details:
The Vella Group Repair Centres Recruitment Team
