At a Glance
- Tasks: Lead daily operations and ensure high-quality vehicle repairs in a dynamic environment.
- Company: Join The Vella Group, a top player in the accident repair industry.
- Benefits: Enjoy a competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Make a real impact by leading a skilled team and enhancing customer experiences.
- Qualifications: Experience in production management and a passion for team development.
- Other info: Flexible working hours and great career advancement opportunities await you.
The predicted salary is between 34000 - 45000 £ per year.
Recruitment Manager for UK-wide accident repair group. Production Manager Preston £40,000 - £45,000 (DOE) plus car/allowance and other benefits.
About The Vella Group
The Vella Group is a leading accident repair company dedicated to delivering high‑quality vehicle repairs with outstanding customer service. With a strong reputation in the automotive repair industry, we pride ourselves on innovation, professionalism, and a commitment to excellence. Our teams work in a collaborative and supportive environment, and we are passionate about investing in our people to help them grow and succeed.
About the Role
We are seeking a highly motivated Production Manager to oversee the day‑to‑day operations of our accident repair centre. This role is central to ensuring efficient workflows, high‑quality repairs, and exceptional customer service. The ideal candidate will lead a skilled team of technicians, maintain compliance with industry standards, and drive continuous operational improvements.
Key Responsibilities
- Site Operations Management
- Oversee daily operations, ensuring efficiency, productivity, and timely completion of vehicle repairs.
- Maintain the highest standards of repair quality, aligned with manufacturer and insurance requirements.
- Implement and optimise workflows to minimise delays and maximise operational efficiency.
- Lead, motivate, and develop a team of technicians and apprentices.
- Conduct regular team meetings to communicate goals, updates, and expectations.
- Identify training needs and coordinate development programs to enhance skills and performance.
- Manage staff performance, including appraisals, performance improvement, and recognition of achievements.
- Customer Service
- Ensure excellent customer experiences by addressing queries, complaints, and concerns promptly and professionally.
- Maintain clear communication with customers regarding repair progress and timelines.
- Monitor budgets, control costs, and work to achieve financial targets for the site.
- Health, Safety & Compliance
- Ensure all operations comply with health and safety regulations.
- Conduct regular inspections and risk assessments to maintain a safe working environment.
- Ensure staff adhere to industry standards, including BSI 10125, and maintain required certifications.
- Performance Reporting & Process Improvement
- Monitor and report on key performance indicators (KPIs) such as repair turnaround times, customer satisfaction, and profitability.
- Analyse operational performance to identify opportunities for improvement.
- Collaborate with senior management to implement new processes, technologies, or systems to enhance efficiency.
Additional Information
- Flexibility in working hours may be required depending on workload.
- Additional duties or assignments may be requested at your primary location or other company sites.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Motor Vehicle Manufacturing and Repair and Maintenance
Production Manager employer: The Vella Group Repair Centres
Contact Detail:
The Vella Group Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Production Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching The Vella Group thoroughly. Understand their values, recent projects, and what makes them stand out in the accident repair industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team management and operational efficiency. Use specific examples from your past experiences to demonstrate how you've successfully led teams and improved processes.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The Vella Group and ready to contribute to their commitment to excellence.
We think you need these skills to ace Production Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Production Manager role. Highlight your experience in managing operations, leading teams, and ensuring high-quality standards. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the automotive repair industry and how you can contribute to our commitment to excellence. Keep it engaging and relevant to the role.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve improved processes or led successful projects in previous roles. We love seeing results-driven candidates!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at The Vella Group Repair Centres
✨Know Your Stuff
Make sure you understand the ins and outs of production management in the automotive repair industry. Brush up on key performance indicators (KPIs) relevant to the role, like repair turnaround times and customer satisfaction metrics. This will show that you're not just interested in the job, but that you’re genuinely knowledgeable about what it entails.
✨Showcase Your Leadership Skills
As a Production Manager, you'll be leading a team of technicians. Prepare examples of how you've motivated and developed teams in the past. Think about specific situations where you’ve conducted team meetings or identified training needs. This will demonstrate your ability to lead and inspire others.
✨Emphasise Customer Service
The Vella Group values exceptional customer service, so be ready to discuss how you've handled customer queries or complaints in previous roles. Share specific examples that highlight your communication skills and your commitment to ensuring a positive customer experience.
✨Be Ready for Compliance Questions
Health and safety compliance is crucial in this role. Familiarise yourself with relevant regulations and standards, such as BSI 10125. Be prepared to discuss how you've ensured compliance in past positions and how you would maintain a safe working environment at The Vella Group.