Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assess vehicle damage remotely and support branches with accurate evaluations.
- Company: Join The Vella Group, a leading accident repair organisation in the UK.
- Benefits: Enjoy 25 days holiday, pension scheme, and discounts on retail and travel.
- Other info: Flexible home-based role with occasional travel and a supportive team environment.
- Why this job: Be part of a forward-thinking team with opportunities for professional growth.
- Qualifications: Experience as a VDA or strong understanding of vehicle damage assessment.
The predicted salary is between 36000 - 60000 £ per year.
The Vella Group is one of the UK’s leading accident repair organisations, known for our commitment to quality, innovation, and customer care. We operate a growing network of accident repair centres and are proud to offer modern working practices, investment in technology, and clear opportunities for career development. We are now looking for a professional and motivated Central VDA to join our dedicated Centralised Vehicle Damage Assessment Team.
As a member of our Central VDA Team, you will carry out all standard Vehicle Damage Assessor duties, producing accurate assessments using images and information provided by customers, insurers, or our branch network. You will also support branches remotely and occasionally in person, and assist with wider business tasks as required. This is a home-based role, however travel to branches may be requested with reasonable notice on the odd occasion.
Key Responsibilities- Creating precise and compliant assessments using supplied images, customer information and insurer requirements.
- Requesting additional information or imagery where needed to ensure assessment accuracy.
- Conducting end‑of‑repair assessment reviews for designated branches, ensuring correct methodology, charge‑out, justification, and quality of presentation.
- Liaising with Engineers to ensure inspection/authority SLAs are achieved for all assessments submitted.
- Providing proactive support to colleagues and departments across the business.
- Demonstrating strong working knowledge of Audatex and E‑Scribe.
- Maintaining an up‑to‑date understanding of all insurer contracts.
- Managing your workload effectively with strong organisational and time‑management skills.
- Recording accurate notes, communications, and actions in the company management system.
- Working confidently both independently and as part of a wider team.
- Adhering to company procedures and demonstrating flexibility to support business needs.
- Identifying opportunities for process improvements.
- Attending training and development sessions as required.
- Representing The Vella Group professionally at all times.
- Experienced VDA or strong understanding of vehicle damage assessment processes.
- Solid knowledge of Audatex and E‑Scribe systems.
- Excellent communication skills with both internal teams and external partners.
- Ability to work independently in a home-based role.
- Adaptable, proactive, and able to manage workload efficiently.
- Home-based working with flexibility (role is subject to future review).
- Opportunity to work for an industry-leading, growing accident repair provider.
- Supportive team environment and ongoing professional development.
- Chance to be part of a forward-thinking company with modern systems and processes.
- 25 days holiday plus bank holidays
- Pension scheme & death in service insurance
- Enhanced maternity & paternity pay
- Access to Perkbox - discounts on retail, travel, and more
- MediCash - free healthcare support
- Internal and external training to develop your skills
- Childcare support - vouchers or workplace nursery benefit
- Free parking and provided uniform
If you’re a motivated VDA looking for a new challenge within a supportive and innovative organisation, we’d love to hear from you. Apply today and join The Vella Group.
Central Vehicle Damage Assessor (VDA) in Knowsley employer: The Vella Group Repair Centres
Contact Detail:
The Vella Group Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central Vehicle Damage Assessor (VDA) in Knowsley
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people who know you’re on the hunt, the better your chances of landing that Central VDA role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to vehicle damage assessment. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with Audatex and E-Scribe systems. This will not only impress potential employers but also demonstrate your proactive approach to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Central Vehicle Damage Assessor (VDA) in Knowsley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Central VDA role. Highlight your knowledge of Audatex and E-Scribe, and any relevant vehicle damage assessment experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for The Vella Group. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: As a VDA, you'll need to communicate effectively with both internal teams and external partners. Make sure your application showcases your communication style. Whether it's in your CV or cover letter, let us see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our innovative team!
How to prepare for a job interview at The Vella Group Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment processes and systems like Audatex and E-Scribe. Being able to discuss these confidently will show that you're not just familiar with the role, but that you’re genuinely passionate about it.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and external partners, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in remote settings, to demonstrate your ability to work independently and collaboratively.
✨Be Organised and Proactive
The job requires strong organisational skills, so think about how you manage your workload. Be ready to share specific strategies or tools you use to stay on top of tasks, especially when working from home. This will highlight your adaptability and proactive nature.
✨Emphasise Continuous Learning
The Vella Group values ongoing professional development, so be prepared to discuss any training or courses you've undertaken related to vehicle damage assessment. Show enthusiasm for learning and improving your skills, as this aligns with their commitment to innovation and quality.