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- Tasks: Assess vehicle damage remotely and support branches with accurate evaluations.
- Company: Join The Vella Group, a leading UK accident repair organisation.
- Benefits: Enjoy flexible home-based work, 25 days holiday, and a pension scheme.
- Why this job: Be part of a forward-thinking team and make a real impact in the industry.
- Qualifications: Experience in vehicle damage assessment and knowledge of Audatex and E-Scribe.
- Other info: Opportunities for professional development and career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
The Vella Group is one of the UK’s leading accident repair organisations, known for our commitment to quality, innovation, and customer care. We operate a growing network of accident repair centres and are proud to offer modern working practices, investment in technology, and clear opportunities for career development. We are now looking for a professional and motivated Central VDA to join our dedicated Centralised Vehicle Damage Assessment Team.
As a member of our Central VDA Team, you will carry out all standard Vehicle Damage Assessor duties, producing accurate assessments using images and information provided by customers, insurers, or our branch network. You will also support branches remotely and occasionally in person, and assist with wider business tasks as required. This is a home-based role, however travel to branches may be requested with reasonable notice on the odd occasion.
Key Responsibilities:
- Creating precise and compliant assessments using supplied images, customer information and insurer requirements.
- Requesting additional information or imagery where needed to ensure assessment accuracy.
- Conducting end‑of‑repair assessment reviews for designated branches, ensuring correct methodology, charge‑out, justification, and quality of presentation.
- Liaising with Engineers to ensure inspection/authority SLAs are achieved for all assessments submitted.
- Providing proactive support to colleagues and departments across the business.
- Demonstrating strong working knowledge of Audatex and E‑Scribe.
- Maintaining an up‑to‑date understanding of all insurer contracts.
- Managing your workload effectively with strong organisational and time‑management skills.
- Recording accurate notes, communications, and actions in the company management system.
- Working confidently both independently and as part of a wider team.
- Adhering to company procedures and demonstrating flexibility to support business needs.
- Identifying opportunities for process improvements.
- Attending training and development sessions as required.
- Representing The Vella Group professionally at all times.
What We’re Looking For:
- Experienced VDA or strong understanding of vehicle damage assessment processes.
- Solid knowledge of Audatex and E‑Scribe systems.
- Excellent communication skills with both internal teams and external partners.
- Ability to work independently in a home-based role.
- Adaptable, proactive, and able to manage workload efficiently.
What We Offer:
- Home-based working with flexibility (role is subject to future review).
- Opportunity to work for an industry-leading, growing accident repair provider.
- Supportive team environment and ongoing professional development.
- Chance to be part of a forward-thinking company with modern systems and processes.
Benefits:
- 25 days holiday plus bank holidays.
- Pension scheme.
Central VDA (vehicle damage assessor) employer: The Vella Group Repair Centres
Contact Detail:
The Vella Group Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Central VDA (vehicle damage assessor)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, join relevant groups on social media, and attend virtual meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for a Central VDA role and practice your answers. Make sure you can talk confidently about your experience with Audatex and E-Scribe, as well as your approach to vehicle damage assessment.
✨Tip Number 3
Show off your skills! If you have a portfolio of past assessments or projects, make it easily accessible. This can really help you stand out and demonstrate your expertise in vehicle damage assessment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining The Vella Group and being part of our awesome team.
We think you need these skills to ace Central VDA (vehicle damage assessor)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Central VDA role. Highlight your knowledge of Audatex and E-Scribe, and any relevant vehicle damage assessment experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for The Vella Group. Keep it engaging and personal – we love to see your personality!
Showcase Your Communication Skills: As a Central VDA, you'll need to communicate effectively with various teams. In your application, demonstrate your communication skills by being clear and concise. We appreciate well-structured applications that are easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at The Vella Group Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment processes and the tools like Audatex and E-Scribe. Being able to discuss these confidently will show that you're not just familiar with the role, but that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and external partners, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in remote settings, to demonstrate your ability to work independently and collaboratively.
✨Be Organised
The job requires strong organisational and time-management skills. Before the interview, think of specific instances where you successfully managed your workload or improved a process. This will help you illustrate your ability to handle the responsibilities of the Central VDA role.
✨Embrace Flexibility
The Vella Group values adaptability, so be prepared to discuss how you've handled changes or unexpected challenges in previous jobs. Highlight your proactive approach to problem-solving and your willingness to support the team, even if it means stepping outside your usual duties.