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- Tasks: Drive vehicles safely and provide exceptional customer service while collecting and delivering cars.
- Company: Join The Vella Group, a leading accident repair specialist with over 30 years of experience.
- Benefits: Enjoy 33 days holiday, training opportunities, pension scheme, and exclusive discounts.
- Why this job: Be the face of our company and make a real difference in customer experiences.
- Qualifications: Must have a CPC licence and a Digi Card; customer service skills are essential.
- Other info: Exciting growth opportunities in a dynamic and supportive work environment.
The predicted salary is between 11 - 17 £ per hour.
The Vella Group is a well-established accident repair specialist with over 30 years of experience, helping people get their vehicles back on the road after an accident. We pride ourselves on providing a quality service which has resulted in our success and growth. As a recognised industry leader, The Vella Group currently operates 18 sites with ambition to grow ever further in the future. Now is an exciting time to join as we embark on a journey of expansion and innovation within the industry!
We are looking to recruit an experienced CPC qualified Driver. Customer Service Drivers are the face of the Company, therefore a desire to deliver extraordinary customer service is a must. Customer Service Drivers must have a CPC licence as well as a Digi Card; geographical knowledge is preferable, but not essential.
Core Duties and Responsibilities:- Work closely in partnership with our Customer Service Reception, to ensure that decisions are made to ensure an exceptional customer service is delivered to all our customers.
- Collect and deliver vehicles within given time parameters.
- Drive at all times in a courteous manner and to abide by local speed limits.
- Understand how to suspend tow automatic and 4 wheel drive vehicles.
- Be responsible for any monies paid in respect of any insurance policy excess, VAT payments etc., receive any customer invoices and hand all money to customer service.
- Do all necessary checks on the recovery trucks including all fluid levels, tyre conditions and pressure.
- Check all vehicle securing belts are fit for the purpose, report any damage to the Production Manager.
- On occasions, fit small parts or polish vehicles at a customer’s home address or workplace.
- Filling out all relevant paperwork.
- 33 days holiday
- Internal and external training
- Pension scheme and death in service insurance
- Enhanced maternity and paternity pay
- Perkbox – Access to hundreds of exclusive discounts and rewards
- Medicash – Free healthcare scheme
- Childcare vouchers or workplace nursery benefit
- Free parking
- Uniform for your role
CPC Driver in Bradford employer: The Vella Group Repair Centres
Contact Detail:
The Vella Group Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CPC Driver in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, whether it's through LinkedIn or local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that CPC Driver role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Since you'll be the face of The Vella Group, showing that you can deliver extraordinary service is key. We recommend practising common interview questions and scenarios related to customer interactions.
✨Tip Number 3
Show off your geographical knowledge! Even if it’s not essential, having a good understanding of the area can set you apart from other candidates. We suggest familiarising yourself with local routes and landmarks to impress during your interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace CPC Driver in Bradford
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your CPC qualifications and any relevant driving experience. We want to see how your background aligns with the role of a Customer Service Driver, so don’t hold back!
Customer Service is Key: Since you'll be the face of The Vella Group, it’s crucial to demonstrate your passion for delivering exceptional customer service. Share examples of how you've gone above and beyond for customers in the past – we love that kind of stuff!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at The Vella Group Repair Centres
✨Know Your Stuff
Make sure you brush up on your CPC regulations and driving laws. The Vella Group values safety and compliance, so being able to discuss these topics confidently will show that you're serious about the role.
✨Customer Service is Key
Since you'll be the face of the company, think about how you can demonstrate your commitment to exceptional customer service. Prepare examples from your past experiences where you went above and beyond for a customer.
✨Show Your Geographical Knowledge
While geographical knowledge isn't essential, it certainly helps! Familiarise yourself with the Bradford area and any common routes you might take. This will show that you're proactive and ready to hit the ground running.
✨Ask Questions
Prepare some thoughtful questions about the company and its future plans. This not only shows your interest in the role but also gives you a chance to assess if The Vella Group is the right fit for you.