Head of Back Office

Head of Back Office

Full-Time On-site
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The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a Head of Back Office to join our team.

In this role, you will take full ownership of back-office operations, combining hands‑on execution with the responsibility of designing, improving, and maintaining processes that support both regulatory compliance and business growth.

You will help us with:

  • Set up, manage, and continuously improve back‑office processes for the Digital Assets business
  • Execute client orders, conduct settlements in cryptocurrency and fiat money
  • Manage and keep up to date customer profiles
  • Take ownership of projects focused on automation and the enhancement of internal back‑office systems
  • Maintain and supervise records for client and proprietary post‑trade processing and digital asset payments
  • Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
  • Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
  • Keep internal systems and records aligned with regulatory standards and business needs
  • Prepare and deliver client reports with a strong emphasis on accuracy and transparency
  • Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
  • Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
  • Tackle ad‑hoc tasks and operational challenges with accountability and initiative
  • University degree in Finance or a related field
  • Proven experience within back‑office operations, ideally within the digital assets or broader financial industry
  • Knowledge of regulatory frameworks, practices, and principles within the financial industry
  • Experience in preparing and submitting regulatory reports to CySEC or similar authorities
  • Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
  • Language proficiency in English
  • High computer literacy and confidence in working with various systems
  • A proactive mindset with the ability to balance execution and process development
  • Good command of English

You will have an advantage if you have:

  • Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
  • CySEC certificate
  • Experience at working with record keeping in regulated business
  • Competitive salary;
  • Annual performance bonus;
  • Relocation to Cyprus and Visa support;
  • Access to ourLimassol offices, including daily drinks and snacks, as well asparking facilities;
  • Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
  • 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
  • 14 working days of paid sick leave per calendar year;
  • Work permit sponsorship and full support with all related arrangements;
  • The opportunity to participate incorporate sports activities and events, and receivecorporate gifts.

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Head of Back Office employer: THE VAULT

The Vault is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of crypto custody. With a strong emphasis on employee growth, we provide ample opportunities for professional development and skill enhancement, all while working remotely or in a hybrid model that promotes work-life balance. Join us to be part of a forward-thinking team where your contributions directly impact the future of secure digital asset management.

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Contact Details:

THE VAULT Recruitment Team