The Vanguard Group is seeking an UKPI Voice of the Client and Outcomes Analyst to gather, analyse and present actionable insights from client feedback, sentiment across channels, client journeys and behavioural data to measure and enhance our overall client experience.
In this hybrid role, you will translate data into clear recommendations for stakeholders, benchmark against external data, and collaborate with cross-functional teams to drive improvements in products and services, delivering
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Client Insights & Outcomes Analyst in Manchester employer: The Vanguard Group
Vanguard is an exceptional employer that fosters a collaborative and inclusive work culture, empowering its crew to thrive in a hybrid environment. With a strong commitment to employee growth, Vanguard offers opportunities for professional development and mentorship, particularly for those in technical roles like the Data Engineering Technical Lead. Located in a vibrant area, this role not only allows you to influence cutting-edge data strategies but also to be part of a mission-driven team dedicated to serving clients' best interests.
