Investment Stewardship Senior Operations Analyst, 12m Temp Contract

Core Responsibilities

• Supports day-to-day proxy voting operations and technology platforms in order to facilitate voting volumes and ensure compliance with internal and external deadlines.
• Implements and monitors long term technology and process solutions to advance the impact of Vanguard’s corporate governance activities. Troubleshoots issues and maintains stability throughout the proxy voting process. Develops processes and suggests changes to enhance operational efficiency.
• Manages the production and creation of documentation in support of internal and external reporting on Vanguard\’s investment stewardship activities, including fund holdings, proxy voting, and engagement.
• Maintains investment stewardship dashboards and creates reports to provide visibility into operational effectiveness. Monitors controls on proxy voting and engagement activities and suggests improvements in line with the risk and control environment.
• Integrates new funds and securities into Vanguard\’s stewardship operations and technology platforms.
• Develops and administers communications with internal and external stakeholders and business partners to ensure issues are resolved in a timely manner.
• Be involved in key decisions on operational processes and as a sole contributor in the team.
• Mentors and provides feedback to less experienced crew members on Vanguard’s Investment Stewardship operations and technology platforms.
• Participates in special projects and performs other duties as assigned.

What it takes

• Proven substantial work experience in financial services operations-related roles.
• Undergraduate degree or equivalent combination of training and experience.
• Project management skills.
• Experience in proxy voting, investment operations, audit, risk or compliance preferred.
• Experience in managing multiple stakeholders with competing needs.
• Strong communication skills, both verbal and written.
• Strong organizational and time management skills.
• Ability to drive outcomes in a fast-paced environment and navigate ambiguous situations.
• Ability to adapt to changing situations and demands.

Special Factors

• Vanguard is not offering visa sponsorship for this position.
• Hybrid work model.

About Vanguard

Vanguard is an investment company unlike any other. It was founded by Jack Bogle in the US in 1975 on a simple but ground-breaking idea: that an investment company should handle its funds solely in the interests of its clients. Jack helped bring investing to the masses with the index fund. Index funds do not pick individual shares or bonds to beat the market. They supervise the performance of the entire market. Or as Jack put it, \”Don’t look for the needle in the haystack. Just buy the haystack!”. We have stood for low-cost, uncomplicated investing ever since. Over the last 45 years people have come round to our way of thinking and more than 30 million investors worldwide now trust us with their money.

Inclusion Statement

Vanguard’s continued dedication to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.