Head of Offer Strategy

Leads a team responsible for the strategic vision and roadmap for a digital product or products with cross-divisional impact, demonstrating a deep understanding of the digital product(s) and associated business areas. Digital products often have enterprise-wide implications.

Vanguard

London

Head of Offer Strategy

Role Context: Lead offer strategy for the UK Personal Investing organization, focusing on offer performance, offer strategy, and offer feature design for our investment and retirement offers.

Key Responsibilities:

1. Develop and execute digital strategies for retirement and investment offers.
2. Collaborate with key stakeholders across CX, Ops, Tech, Marketing, Finance & OGC.
3. Address strategic questions and expand market share.
4. Lead and develop high-potential talent.
5. Foster a culture of inclusivity, continuous learning, and accountability.
6. Cultivate relationships and drive collaboration within Vanguard and externally.
7. Manage P&Ls and allocate resources effectively.

Qualifications and Experiences:

1. Advanced skills in digital strategy and cross-functional change.
2. Experience in developing future leaders.
3. Strong understanding of retirement and investment markets.
4. Proven ability to manage P&Ls.
5. Excellent collaboration and communication skills.

What We Offer:

1. Competitive salary and benefits.
2. Opportunities for professional growth and development.
3. A supportive and collaborative work environment.
4. Hybrid working – Monday and Friday from home and Tuesday, Wednesday, Thursday in office.

How We Work: Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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