At a Glance
- Tasks: Provide luxury spa treatments and create a welcoming atmosphere for clients.
- Company: The Vale Resort, a premier 4-star destination in the Welsh countryside.
- Benefits: Retail discounts, gym membership, discounted food, drinks, and accommodation.
- Other info: Enjoy a vibrant work environment with opportunities for personal growth.
- Why this job: Join a passionate team and enhance wellness experiences for clients.
- Qualifications: Level 3 beauty therapy qualification and exceptional customer service skills.
The predicted salary is between 20000 - 25000 £ per year.
The Vale Resort is a premier 4‑star resort located in the Welsh countryside, offering 143 bedrooms, two championship golf courses, the largest spa in Wales, an award‑winning restaurant and exceptional sporting facilities.
Contract: Permanent
Location: Vale Resort
About The Role
Working as part of the spa team you will provide wellness and relaxation services, with duties including:
- Providing a range of luxury spa treatments, including facials, body massages and other wellness therapies
- Welcoming clients to the spa, ensuring a high level of service and creating a welcoming atmosphere
- Assessing clients’ needs and recommending suitable treatments
- Upselling our spa products and treatments to enhance client experience
About You
- Qualified to a Level 3 in beauty therapy
- A passion for wellness and spa therapy, staying up to date with the latest trends
- Exceptional customer service skills and enjoyment of working in a busy environment
- Excellent communication skills and the ability to build rapport with clients
What’s In It For You
- Retail & leisure discounts
- Complimentary gym membership and driving range
- Discounted food, drinks and accommodation
- A number of benefits for continued service
- Discounts extended to family and friends
We think you need these skills to ace Spa Therapist in Pontyclun
Beauty Therapy Level 3 Qualification
Spa Treatment Techniques
Customer Service Skills
Communication Skills
Client Needs Assessment
Upselling Skills
Ability to Create a Welcoming Atmosphere