At a Glance
- Tasks: Create a warm atmosphere for guests during breakfast and provide top-notch bar service.
- Company: Join the vibrant team at the four-star Vale Resort.
- Benefits: Earn up to £13.10 an hour with discounts on resort facilities and free parking.
- Other info: Enjoy training opportunities and a supportive team culture.
- Why this job: Be part of a dynamic environment where your friendly service makes a real difference.
- Qualifications: A positive attitude and strong communication skills are essential; experience is a plus.
The predicted salary is between 12 - 13 £ per hour.
How to apply: Send your CV to careers@valeresort. com
Overview
We are seeking a bright, welcoming, and engaging Breakfast & Bar Host to join our team at four-star The Vale Bar & Grill, at the Vale Resort.
This guest-facing role is all about creating a warm and inviting atmosphere for our guests each morning, guiding them through the breakfast experience, and delivering top-quality service.
As the breakfast service winds down, you will transition to our stylish Vale Bar, where your focus will shift to delivering high-quality table service, engaging with guests, and promoting our exceptional drinks and bar menu.
Key Responsibilities: Breakfast Service – The Vale Grill
- Welcome all guests warmly to the restaurant and provide an orientation of the breakfast offering and layout
- Manage the guest flow, ensuring a smooth and pleasant seating process.
- Engage with guests, anticipate their needs, and ensure they feel valued and attended to throughout their visit.
- Liaise with service staff to ensure the buffet and à la carte offerings are maintained and presented to a high standard.
- Maintain cleanliness and presentation standards throughout the breakfast period
- Bar Hosting – The Vale Bar
- Host the bar floor and deliver professional, friendly table service for drinks and light bites.
- Build rapport with guests, offering personalised recommendations and upselling menu items where appropriate.
- Maintain an excellent knowledge of the bar menu, including beers, wines, spirits and cocktails.
- Support the wider bar team in keeping the area clean and presentable.
- What We’re Looking For
- Previous experience in a restaurant or hospitality setting is preferred but not essential; we value a positive attitude and willingness to learn.
- Strong communication skills are essential, with the ability to engage with guests and colleagues effectively.
- A naturally warm, friendly and out going personality.
- A background in guest services or hotel operations would be advantageous.
- Ability to work well under pressure in a fast-paced environment while maintaining composure and professionalism.
- A genuine desire to help others and provide outstanding service is key to success in this role.
- Flexibility to work weekends and bank holidays as part of a 5 out of 7 rota
What We Offer
- Competitive hourly rate.
- Uniform provided.
- Discounts on resort facilities including spa, golf, and dining.
- Training and development opportunities within a supportive and professional team.
- Join us as a Breakfast & Bar Host, where your contributions will be vital in delivering an exceptional experience for our guests!
Benefits
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Store discount
- #J-18808-Ljbffr
Breakfast & Bar Host in Pontyclun employer: The Vale Resort
The Vale Resort is an outstanding employer, offering a vibrant work culture where passion for hospitality thrives. With a focus on employee growth and development, team members enjoy comprehensive training and opportunities to enhance their skills while working in a stunning location that prioritises guest satisfaction and high service standards.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast & Bar Host in Pontyclun
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Vale Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Vale Resort
Don't be shy about reaching out to The Vale Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Breakfast & Bar Host in Pontyclun
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Vale Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Vale Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
