Salary: Up to £13.10 an hour
Location: Vale Resort
Contract Type: Full time including occasional evening & weekend cover
How to apply: Send your CV to careers@valeresort.com
Overview
We are seeking a bright, welcoming, and engaging Breakfast & Bar Host to join our team at four-star The Vale Bar & Grill, at the Vale Resort. This guest-facing role is all about creating a warm and inviting atmosphere for our guests each morning, guiding them through the breakfast experience, and delivering top-quality service.
As the breakfast service winds down, you will transition to our stylish Vale Bar, where your focus will shift to delivering high-quality table service, engaging with guests, and promoting our exceptional drinks and bar menu.
Key Responsibilities: Breakfast Service – The Vale Grill
- Welcome all guests warmly to the restaurant and provide an orientation of the breakfast offering and layout
- Manage the guest flow, ensuring a smooth and pleasant seating process.
- Engage with guests, anticipate their needs, and ensure they feel valued and attended to throughout their visit.
- Liaise with service staff to ensure the buffet and à la carte offerings are maintained and presented to a high standard.
- Maintain cleanliness and presentation standards throughout the breakfast period
Bar Hosting – The Vale Bar
- Host the bar floor and deliver professional, friendly table service for drinks and light bites.
- Build rapport with guests, offering personalised recommendations and upselling menu items where appropriate.
- Maintain an excellent knowledge of the bar menu, including beers, wines, spirits and cocktails.
- Support the wider bar team in keeping the area clean and presentable.
What We’re Looking For
- Previous experience in a restaurant or hospitality setting is preferred but not essential; we value a positive attitude and willingness to learn.
- Strong communication skills are essential, with the ability to engage with guests and colleagues effectively.
- A naturally warm, friendly and out going personality.
- A background in guest services or hotel operations would be advantageous.
- Ability to work well under pressure in a fast-paced environment while maintaining composure and professionalism.
- A genuine desire to help others and provide outstanding service is key to success in this role.
- Flexibility to work weekends and bank holidays as part of a 5 out of 7 rota
What We Offer
- Competitive hourly rate.
- Uniform provided.
- Discounts on resort facilities including spa, golf, and dining.
- Training and development opportunities within a supportive and professional team.
- Join us as a Breakfast & Bar Host, where your contributions will be vital in delivering an exceptional experience for our guests!
Benefits
- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Sick pay
- Store discount
Breakfast & Bar Host in Pontyclun employer: The Vale Resort
The Vale Resort is an outstanding employer, offering a vibrant work culture where passion for hospitality thrives. With a focus on employee growth and development, team members enjoy comprehensive training and opportunities to enhance their skills while working in a stunning location that prioritises guest satisfaction and high service standards.
