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- Tasks: Join our Food & Beverage team to deliver exceptional service and create memorable experiences for guests.
- Company: Vale Resort is an award-winning four-star hotel with luxury amenities and a vibrant atmosphere.
- Benefits: Enjoy discounts, complimentary gym membership, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment with a focus on guest satisfaction.
- Qualifications: Excellent customer service skills and a passion for teamwork are essential; knowledge of food safety is a plus.
- Other info: Flexible hours include days, evenings, and weekends; must be able to serve alcoholic beverages.
The predicted salary is between 20000 - 30000 £ per year.
The Vale Resort is an Award Winning, Four Star Hotel, comprising of 143 bedrooms with five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. We also offer state of the art sporting facilities and host top‑flight international and club teams. Recent expansion includes Hensol Castle, transformed into a luxury wedding and events venue. The Castle has 20 luxury bedrooms, a distillery, gin school and visitor attraction.
Salary: £24,164.94
Contract: Full time, permanent
Location: Vale Resort
Hours include days, evenings & weekends.
About the Role
- Approach and acknowledge all guests, ensuring exceptional customer service at all times.
- Provide table service for diners in the bar and restaurant where required, including wine service.
- Be aware of menus and wine list and ensure all sales opportunities are maximised.
- Champion guest service throughout the departments.
About You
- You have excellent customer service skills and enjoy working in a fast‑paced environment.
- Knowledge of food safety and an understanding of allergens are desirable.
- You have excellent attention to detail and problem‑solving skills.
- You are committed to working as a team.
Please note for this role you must be able to legally serve alcoholic beverages.
What’s In It For You
Working with us you can enjoy a range of perks, including retail & leisure discounts, complimentary gym membership and driving range, discount food & drink whilst on shift, and access to Hensol Castle Distillery products. We are proud and committed to investing in our people to build your career with us.
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Food and Beverage Assistant employer: The Vale Resort
Contact Detail:
The Vale Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Assistant
✨Tip Number 1
Familiarise yourself with the Vale Resort and its offerings. Understanding the unique aspects of the hotel, such as its award-winning status and various facilities, will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you exceeded guest expectations. This will demonstrate your ability to fit into their team and culture.
✨Tip Number 3
Brush up on your knowledge of food safety and allergens. Being well-versed in these areas will not only impress your interviewers but also show your commitment to providing safe and exceptional service.
✨Tip Number 4
Be prepared to discuss your availability for flexible hours, including evenings and weekends. Highlighting your willingness to work during peak times can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any customer service roles you've had, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific skills that align with the job description, such as knowledge of food safety and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your skills related to the role, such as teamwork, problem-solving, and your understanding of allergens. This will demonstrate your suitability for the position.
Proofread Your Application: Before sending your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Vale Resort
✨Know the Menu Inside Out
Familiarise yourself with the food and drink offerings at the Vale Resort. Being able to discuss the menu confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Highlight any experiences where you went above and beyond to meet a guest's needs, as this is crucial for the Food and Beverage Assistant role.
✨Show Your Team Spirit
Since teamwork is essential in a fast-paced environment, be ready to share instances where you've successfully collaborated with others. Emphasise your commitment to supporting your colleagues and creating a positive atmosphere.
✨Understand Food Safety and Allergens
Brush up on your knowledge of food safety regulations and allergens. Being able to discuss these topics will demonstrate your professionalism and readiness to handle food responsibly, which is vital for the position.