At a Glance
- Tasks: Lead and manage events, ensuring unforgettable experiences for guests.
- Company: Join the Vale Resort, a top 4-star destination in the stunning Welsh countryside.
- Benefits: Enjoy discounts, complimentary gym membership, and perks for family and friends.
- Other info: Flexible working hours including early mornings, evenings, and weekends.
- Why this job: Be part of a supportive team that values your growth and career development.
- Qualifications: Previous experience in event management and strong communication skills required.
The predicted salary is between 28800 - 43200 € per year.
Salary: Competitive
Contract: Permanent
Location: Vale Resort
How to apply: Send your CV to careers@valeresort.com
The Vale Resort, a premier 4-star resort, nestled in the Welsh countryside, offers far more than your luxury hotel! With 143 bedrooms, 2 championship golf courses, Wales’ largest spa, an award-winning restaurant and exceptional sporting facilities – we are quite simply one of the UK’s most desirable hospitality workplaces. We pride ourselves on creating memorable experiences for our guests while fostering a supportive environment for our employees.
We are looking for an Events Floor Manager who will be able to demonstrate previous experience in a role managing weddings, conferences and special events. The successful candidate will have outstanding customer service skills and the ability to lead a team with upwards of 20 staff.
About The Role
- Managing the events team ensuring that the guest experience exceeds expectations
- Ensuring that the operational and sales team work together to deliver memorable events
- Ensuring the teams are fully trained in food safety measures and comply with regulations
- Monitor event service standards, addressing issues as required
- Manage and supervise all events operation from set up to break down
- Act as the primary point of contact for guests during events ensuring their expectations are exceeded
- Responsible for managing the staffing and consumables budget for each event
About You
- You’ll have previous experience managing an events team
- Strong communication skills with the ability to build rapport
- Ability to motivate and engage teams
- Committed team player that can drive to achieve high standards
- Ability to work flexibly including early mornings, evenings and weekends
What’s In It For You
As an employee you can enjoy a range of incredible perks:
- Retail & leisure discounts
- Complimentary gym membership and driving range
- Discounted food, drinks and accommodation
- A number of benefits for continued service
- We also extend our discounts to family and friends so they don’t feel left out
Not only that but we are proud and committed to invest in our employees, we strive to give you the skills and tools you need to build your career with us. Just walking around the Resort you’ll meet a number of people who have grown their careers with us.
The Vale Resort – Part of the Leekes Retail and Leisure Group: Leekes Retail was established in 1897 as an ironmonger in the Welsh Valleys and the group has grown and diversified over the last 120 years. It remains a family business run by the fourth generation with the retail division trading from 4 large home department stores, 2 furniture stores and a builders’ merchants, whilst the leisure group two four-star hotels – the Vale Resort and a 17th century grade I listed castle Hensol Castle in addition to a gin distillery and visitor centre.
Events Floor Manager employer: The Vale Resort
The Vale Resort is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. With competitive benefits such as complimentary gym membership, retail discounts, and opportunities for career advancement, we are dedicated to fostering a supportive environment where our team can thrive. Nestled in the picturesque Welsh countryside, our resort not only provides a stunning backdrop for work but also a chance to be part of a family-run business with a rich history and commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Events Floor Manager
✨Tip Number 1
Familiarise yourself with the Vale Resort's offerings and unique features. Understanding their luxury services, such as the spa and golf courses, will help you demonstrate how your experience aligns with their brand during interviews.
✨Tip Number 2
Network with current or former employees of the Vale Resort. Engaging with them can provide insider insights about the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience managing events. Highlight situations where you exceeded guest expectations or successfully led a team, as these will resonate well with the hiring managers.
✨Tip Number 4
Showcase your flexibility and commitment to working varied hours. Since the role requires early mornings, evenings, and weekends, emphasising your availability and willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Events Floor Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in managing events, particularly weddings and conferences. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your ability to exceed guest expectations. Mention how your previous roles have prepared you for the Events Floor Manager position.
Highlight Team Management Skills:Emphasise your experience in leading teams of 20 or more staff. Provide examples of how you've motivated and engaged your team to achieve high standards in past events.
Proofread Your Application:Before sending your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Vale Resort
✨Showcase Your Event Management Experience
Be prepared to discuss your previous roles managing weddings, conferences, and special events. Highlight specific examples where you exceeded guest expectations and how you handled challenges during events.
✨Demonstrate Strong Leadership Skills
Since the role involves leading a team of over 20 staff, share your experiences in motivating and engaging teams. Discuss your approach to training and ensuring compliance with food safety measures.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently, and be ready to explain how you build rapport with guests and team members alike.
✨Prepare for Flexibility Questions
The job requires flexibility in working hours, including early mornings and weekends. Be ready to discuss your availability and provide examples of how you've successfully managed your time in previous roles.
