At a Glance
- Tasks: Join our Events team to create unforgettable experiences for guests.
- Company: Vale Resort is a premier 4-star destination with luxury amenities and a rich history.
- Benefits: Enjoy discounts on retail, leisure, gym membership, and more for you and your loved ones!
- Other info: This is a full-time, permanent role with a competitive salary of £12.35 per hour.
- Why this job: Be part of a supportive culture in a fast-paced environment that values teamwork and excellence.
- Qualifications: Excellent customer service skills and attention to detail are essential; food safety knowledge is a plus.
Contract: Full time, permanent
Location: Vale Resort
How to apply: Send your CV to careers@valeresort.com
The Vale Resort is a premier 4-star resort offering far more than your luxury hotel. With 143 bedrooms, our resort also has 2 championship golf courses, Wales’s largest spa, an award-winning restaurant, and exceptional sporting facilities – making us one of the UK’s most desirable hospitality workplaces.
We pride ourselves on creating memorable experiences for our guests while fostering a supportive environment for our employees.
In recent years the expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with our award-winning Distillery, gin school and visitor attraction tucked away in the cellar.
About The Role
Working as part of the Events team you will provide exceptional service to our guests, exceeding expectations, along with:
- Ensure all events are set up in line with the function sheets.
- Approach and acknowledge all guests, always ensuring exceptional customer service.
- Awareness of menus, wine list and banqueting etiquette.
- Maintain stock supplies throughout the functions.
- You\'ll have excellent customer service skills and enjoy working in a fast-paced environment
- Knowledge of food safety and an understanding of allergens is desirable
- Excellent attention to detail and problem-solving skills
- Committed to working as a team
As an employee you can enjoy a range of incredible perks, including retail & leisure discounts and complimentary gym membership together with discounts for the driving range, food, drinks and accommodation along with several benefits and awards for continued service …. just to name a few! We also extend our discounts to family and friends, so they don’t feel left out!
About the Vale Resort – part of the Leekes Retail & Leisure Group:
Established in 1897 as an ironmonger in the Welsh Valleys, the Leekes Retail and Leisure Group has grown and diversified over the last 120 years. It remains a family business run by the fourth generation with the group now including 4 large home department stores, a furniture store- Park Furnishers in Bristol, a builders’ merchants, two four-star hotels – the Vale Resort and a 17th century grade I listed castle Hensol Castle, as well as gin distillery and visitor centre. #J-18808-Ljbffr
Events Assistant in Pontyclun employer: The Vale Resort
The Vale Resort is an exceptional employer, offering a vibrant work culture where employees are valued and supported. With a focus on employee growth, you will benefit from extensive perks such as retail and leisure discounts, complimentary gym membership, and opportunities to work in a stunning environment that includes luxury accommodations and award-winning facilities. Join us at one of the UK's most desirable hospitality workplaces, where your contributions help create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Events Assistant in Pontyclun
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Vale Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Vale Resort
Don't be shy about reaching out to The Vale Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Assistant in Pontyclun
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Vale Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Vale Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
