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- Tasks: Keep our stunning hotel rooms and public areas sparkling clean and welcoming.
- Company: Join The Vale Resort, an award-winning four-star hotel with a vibrant atmosphere.
- Benefits: Enjoy discounts, free gym membership, and delicious food perks while you work.
- Why this job: Be part of a dynamic team and make guests feel at home every day.
- Qualifications: Great customer service skills and a keen eye for detail are essential.
- Other info: Perfect entry-level role with opportunities to grow your career in hospitality.
The predicted salary is between 10 - 15 ÂŁ per hour.
Rate of Pay: Up to ÂŁ12.21, dependent on age.
Contract Type: Casual
Hours of Work: 7.30am-3.30pm & 9.30am–2.30pm, including weekend shifts.
The Vale Resort is an award‑winning four‑star hotel with 143 bedrooms, five food outlets, two championship golf courses, and Wales’ largest spa, health, and racquets club. Recent expansion includes Hensol Castle, transformed into a luxury wedding and events venue, with 20 luxury bedrooms and an award‑winning distillery and gin school.
About the role:
- Ensure rooms and public areas are cleaned to the highest standard within the required time frame.
- Handle guests’ belongings carefully and record lost property.
- Follow security protocols and key procedures at all times.
- Report maintenance issues promptly.
About you:
- Excellent customer service skills and ability to work in a fast‑paced environment.
- Previous experience in a similar role is desirable.
- Excellent attention to detail and problem‑solving skills.
- Committed to working as part of a team.
What’s in it for you:
- Enjoy retail and leisure discounts, a complimentary gym membership and driving range, discounted food and drink while on shift, and access to Hensol Castle Distillery products.
- We invest in our people and provide the skills and tools to build your career within the resort.
Seniority level: Entry level
Employment type: Contract
Job function: Management and Manufacturing
Casual Housekeeping Assistant employer: The Vale Resort
Contact Detail:
The Vale Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Assistant
✨Tip Number 1
Get to know the company! Research The Vale Resort and its values. When you show up for an interview, drop in some knowledge about their recent expansion or the services they offer. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Dress the part! Even though it’s a casual position, showing up looking neat and professional can make a great first impression. It shows you take the opportunity seriously and respect the workplace.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Casual Housekeeping Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the role of Casual Housekeeping Assistant. Highlight any relevant experience and skills that match what we're looking for, like your attention to detail and customer service skills. It shows us you’re serious about the position!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for someone who can work efficiently in a fast-paced environment!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at The Vale Resort
✨Know the Role Inside Out
Before your interview, make sure you understand what a Casual Housekeeping Assistant does. Familiarise yourself with the key responsibilities like cleaning standards and handling guests' belongings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since excellent customer service is crucial for this position, think of examples from your past experiences where you went above and beyond for a guest or resolved a problem. Be ready to share these stories during the interview to demonstrate your skills.
✨Highlight Your Attention to Detail
In housekeeping, attention to detail is key. Prepare to discuss how you've ensured high standards in previous roles. You might want to mention specific tasks where your keen eye made a difference, like spotting maintenance issues or ensuring cleanliness.
✨Be Ready for Teamwork Questions
This role requires working as part of a team, so expect questions about collaboration. Think of times when you worked well with others, especially in fast-paced environments. Showing that you can communicate and support your teammates will set you apart.
