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- Tasks: Manage daily operations, ensuring top-notch guest service and team performance.
- Company: Urban Space and Travel Company, a leader in hospitality and serviced apartments.
- Benefits: Competitive salary, flexible hours, staff parties, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality management and a passion for delivering excellence.
- Other info: Enjoy discounts on accommodation and access to exclusive deals on leisure activities.
The predicted salary is between 30000 - 40000 £ per year.
The Urban Space and Travel Company Limited operate serviced apartments, apartment hotels, co-working, meeting and event space in Cardiff and the Vale. To support the expansion plans and drive the company to the next level, an opportunity has arisen for an experienced Operations Manager to manage the operational function of the business.
As Operations Manager you will be responsible for the day to day management of the operation function of the business. You will be responsible for the management of the Housekeeping, Duty Managers and Maintenance teams ensuring the highest possible quality of guest service and product offering to all guests received meets and exceeds expectations. You will support the control of all costs working alongside the Managing Director and Finance Manager to ensure the financial performance is maximized. Reporting directly to the Managing Director, the successful candidate will work a basic 40 hours a week.
The role will include people management, production and analysis of monthly departmental and reputation performance. The service operates 7 days a week, with various hours to suit the needs of our guests. As part of the management team your working pattern will include flexibility, evening and weekend work.
We are looking for someone with a love for hospitality, a willingness to learn, consistent and dedicated in the delivery of excellence. In return, you can expect to receive on-the-job training, amazing staff parties and bucket loads of opportunities for growth and career progression in a major growth industry. In addition to the competitive package on offer we will provide a great place to work, progressive holiday entitlement, discounted rates on our accommodation, a pension scheme to participate in and access to our partnership programme which offers an array of discounts and deals on the best bars, restaurants, spas and leisure activities.
How to apply: Please send your CV and covering letter explaining why you feel that you would be the best candidate to join our team.
Operations Manager in Newport employer: the urban space and travel company limited
Contact Detail:
the urban space and travel company limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Newport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your passion for hospitality during interviews. Share specific examples of how you've gone above and beyond in previous roles to deliver excellent service. This will demonstrate that you’re not just looking for a job, but a place where you can thrive.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at The Urban Space and Travel Company.
We think you need these skills to ace Operations Manager in Newport
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in operations management and any achievements that showcase your ability to drive excellence in guest service.
Personalise Your Covering Letter: Don’t just send a generic letter. Tailor it to us by mentioning why you’re excited about the Operations Manager role at Urban Space and Travel Company. Share specific examples of how your skills align with our needs.
Show Your Passion for Hospitality: We love candidates who are genuinely passionate about hospitality. Use your application to express your enthusiasm for creating exceptional guest experiences and how you plan to contribute to our team.
Apply Through Our Website: To ensure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your CV and covering letter, and we can’t wait to hear from you!
How to prepare for a job interview at the urban space and travel company limited
✨Know the Company Inside Out
Before your interview, make sure you research The Urban Space and Travel Company Limited thoroughly. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Management Skills
As an Operations Manager, you'll be leading teams like Housekeeping and Maintenance. Prepare examples of how you've successfully managed teams in the past, focusing on conflict resolution, motivation, and performance improvement. Be ready to discuss how you can foster a positive work environment.
✨Demonstrate Financial Acumen
Since you'll be working closely with the Managing Director and Finance Manager, brush up on your financial management skills. Be prepared to discuss how you've controlled costs and maximised financial performance in previous roles. Use specific metrics or outcomes to illustrate your success.
✨Emphasise Flexibility and Adaptability
The role requires flexibility in working hours, including evenings and weekends. Highlight your ability to adapt to changing circumstances and your commitment to providing excellent guest service at all times. Share examples of how you've successfully navigated similar challenges in the past.