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- Tasks: Manage daily operations, ensuring top-notch guest service and team performance.
- Company: Urban Space and Travel Company, a leader in hospitality and serviced apartments.
- Benefits: Competitive salary, flexible hours, staff parties, and career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in hospitality management and a passion for delivering excellence.
- Other info: Enjoy a vibrant work culture with discounts on local bars, restaurants, and leisure activities.
The predicted salary is between 30000 - 40000 £ per year.
The Urban Space and Travel Company Limited operates serviced apartments, apartment hotels, co-working, meeting and event space in Cardiff and the Vale. To support the expansion plans and drive the company to the next level, an opportunity has arisen for an experienced Operations Manager to manage the operational function of the business.
As Operations Manager, you will be responsible for the day-to-day management of the operation function of the business. You will oversee the Housekeeping, Duty Managers, and Maintenance teams, ensuring the highest possible quality of guest service and product offering to all guests meets and exceeds expectations. You will support the control of all costs, working alongside the Managing Director and Finance Manager to ensure the financial performance is maximised.
Reporting directly to the Managing Director, the successful candidate will work a basic 40 hours a week. The role will include people management, production, and analysis of monthly departmental and reputation performance. The service operates 7 days a week, with various hours to suit the needs of our guests. As part of the management team, your working pattern will include flexibility, evening, and weekend work.
We are looking for someone with a love for hospitality, a willingness to learn, and who is consistent and dedicated in the delivery of excellence. In return, you can expect to receive on-the-job training, amazing staff parties, and numerous opportunities for growth and career progression in a major growth industry. In addition to the competitive package on offer, we will provide a great place to work, progressive holiday entitlement, discounted rates on our accommodation, a pension scheme to participate in, and access to our partnership programme which offers an array of discounts and deals on the best bars, restaurants, spas, and leisure activities.
How to apply: Please send your CV and covering letter explaining why you feel that you would be the best candidate to join our team.
Locations
Operations Manager in Newport, Wales employer: the urban space and travel company limited
Contact Detail:
the urban space and travel company limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Newport, Wales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Operations Manager in Newport, Wales
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in operations management and any achievements that showcase your ability to drive excellence in guest service.
Personalise Your Cover Letter: Don’t just send a generic cover letter. Tailor it to us by mentioning why you’re excited about the Operations Manager role at Urban Space and Travel Company. Share specific examples of how your skills align with our needs.
Show Your Passion for Hospitality: We love candidates who are genuinely passionate about hospitality. In your application, let us know what excites you about working in this industry and how you plan to contribute to our team's success.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your CV and cover letter right away!
How to prepare for a job interview at the urban space and travel company limited
✨Know Your Operations Inside Out
Before the interview, make sure you understand the operational functions of the company. Familiarise yourself with their serviced apartments and co-working spaces. This will help you speak confidently about how you can enhance their operations and guest experience.
✨Showcase Your People Management Skills
As an Operations Manager, you'll be leading teams. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate staff to deliver excellent service. Be ready to discuss specific challenges you've faced and how you overcame them.
✨Demonstrate Financial Acumen
Since you'll be working closely with the Managing Director and Finance Manager, brush up on your financial management skills. Be prepared to discuss how you've controlled costs in previous roles and how you can contribute to maximising financial performance at the company.
✨Emphasise Flexibility and Adaptability
Given the nature of the hospitality industry, flexibility is key. Share examples of how you've adapted to changing circumstances or worked outside of standard hours to meet business needs. This will show that you're committed to providing the best possible service to guests.