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- Tasks: Manage daily operations, ensuring top-notch guest service and team performance.
- Company: Urban Space and Travel Company, a leader in serviced apartments and hospitality.
- Benefits: Competitive salary, flexible hours, staff parties, and career growth opportunities.
- Why this job: Join a dynamic team in a thriving industry and make a real impact on guest experiences.
- Qualifications: Experience in hospitality management and a passion for delivering excellence.
- Other info: Enjoy discounts on accommodation and access to exclusive deals on leisure activities.
The predicted salary is between 30000 - 40000 £ per year.
The Urban Space and Travel Company Limited operate serviced apartments, apartment hotels, co-working, meeting and event space in Cardiff and the Vale. To support the expansion plans and drive the company to the next level, an opportunity has arisen for an experienced Operations Manager to manage the operational function of the business.
As Operations Manager you will be responsible for the day to day management of the operation function of the business. You will be responsible for the management of the Housekeeping, Duty Managers and Maintenance teams ensuring the highest possible quality of guest service and product offering to all guests received meets and exceeds expectations. You will support the control of all costs working alongside the Managing Director and Finance Manager to ensure the financial performance is maximized. Reporting directly to the Managing Director.
The successful candidate will work a basic 40 hours a week. The role will include people management, production and analysis of monthly departmental and reputation performance. The service operates 7 days a week, with various hours to suit the needs of our guests. As part of the management team your working pattern will include flexibility, evening and weekend work.
We are looking for someone with a love for hospitality, a willingness to learn, consistent and dedicated in the delivery of excellence. In return, you can expect to receive on-the-job training, amazing staff parties and bucket loads of opportunities for growth and career progression in a major growth industry.
In addition to the competitive package on offer we will provide a great place to work, progressive holiday entitlement, discounted rates on our accommodation, a pension scheme to participate in and access to our partnership programme which offers an array of discounts and deals on the best bars, restaurants, spas and leisure activities.
How to apply: Please send your CV and covering letter explaining why you feel that you would be the best candidate to join our team to vacancy@theurbanspace.co.uk
Operations Manager in Cardiff employer: the urban space and travel company limited
Contact Detail:
the urban space and travel company limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Urban Space. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company inside out. Know their values, recent projects, and what makes them tick. This will show you’re genuinely interested and ready to contribute to their growth.
✨Tip Number 3
Showcase your passion for hospitality during interviews. Share stories of how you’ve gone above and beyond for guests in previous roles. It’s all about demonstrating that you live and breathe excellent service!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Manager in Cardiff
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your relevant experience in operations management and any achievements that showcase your ability to drive excellence in guest service.
Personalise Your Covering Letter: Don’t just send a generic letter. Tailor it to us by mentioning why you’re excited about the Operations Manager role at The Urban Space and Travel Company. Show us your passion for hospitality and how you can contribute to our growth!
Showcase Your People Skills: As an Operations Manager, you'll be leading teams. Make sure to highlight your people management skills in both your CV and covering letter. We want to see how you motivate and inspire others to deliver top-notch service.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at the urban space and travel company limited
✨Know the Company Inside Out
Before your interview, make sure you research The Urban Space and Travel Company Limited thoroughly. Understand their services, values, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Management Skills
As an Operations Manager, you'll be leading teams like Housekeeping and Maintenance. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others to deliver excellent service.
✨Demonstrate Financial Acumen
Since you'll be working closely with the Managing Director and Finance Manager, brush up on your financial management skills. Be ready to discuss how you've controlled costs or improved financial performance in previous roles, as this will be crucial for the company's success.
✨Emphasise Flexibility and Adaptability
The role requires a flexible working pattern, including evenings and weekends. Be prepared to discuss your availability and provide examples of how you've adapted to changing circumstances in past jobs, showcasing your commitment to guest satisfaction.