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For Companies At a Glance
- Tasks: Welcome patients, manage appointments, and keep records in a fast-paced healthcare setting.
- Company: Local healthcare provider dedicated to excellent patient care in the Cotswold District.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong admin skills, great communication, and a passion for customer service.
- Other info: Full-time and part-time roles available across two locations.
The predicted salary is between 24000 - 36000 £ per year.
A local healthcare provider in the Cotswold District is seeking a dedicated Medical Receptionist to join their team. The role involves greeting patients, managing appointment schedules, and maintaining patient records in a busy medical environment.
Ideal candidates will have strong administrative skills, excellent communication, and a commitment to providing outstanding customer service. This position offers both full-time and part-time opportunities, focusing on creating a positive patient experience across two locations.
Patient Experience Coordinator - Medical Receptionist employer: The Upper Thames Medical Group
Contact Detail:
The Upper Thames Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Experience Coordinator - Medical Receptionist
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the healthcare sector, especially those who have worked as Medical Receptionists. They can give you insider tips and might even refer you directly to the hiring manager.
✨Tip Number 2
Prepare for the interview by practising common questions related to patient experience and administrative tasks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how you've gone above and beyond for patients or clients in the past. This will demonstrate your commitment to creating a positive patient experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Patient Experience Coordinator - Medical Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in a role focused on patient experience.
Tailor Your CV: Make sure to tailor your CV to highlight your administrative skills and customer service experience. We’re looking for candidates who can manage appointment schedules and maintain records efficiently, so showcase relevant experiences!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, especially in a busy medical environment. Avoid jargon and make it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Upper Thames Medical Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Experience Coordinator. Familiarise yourself with the tasks like managing appointment schedules and maintaining patient records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Medical Receptionist, excellent communication is key. Prepare examples from your past experiences where you've successfully interacted with patients or handled difficult situations. This will demonstrate your ability to provide outstanding customer service, which is crucial for this position.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as a patient complaint or a scheduling conflict. Think through potential scenarios and how you would resolve them. This shows that you can think on your feet and prioritise patient experience effectively.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly and maintain a professional appearance for your interview. This not only reflects your seriousness about the role but also aligns with the healthcare environment's standards. A polished look can set a positive tone for the conversation.
