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- Tasks: Support and enhance our Student Management System to improve student and staff experiences.
- Company: Join a dynamic university team focused on innovative student solutions.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with flexible working arrangements and career development opportunities.
- Why this job: Make a real difference in student administration and shape better experiences.
- Qualifications: Experience with SITS:Vision or similar systems and strong technical skills required.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a capable, solutions-focused Systems Support & Development Officer to join our Student Systems Team. In this role, you’ll play a key part in supporting and enhancing our Student Management System (SITS:Vision) and e:Vision portal - helping to streamline student administration processes and improve the experience of both students and staff across the University.
What You’ll Be Doing:
- Supporting and developing SITS:Vision and e:Vision.
- Leading system development work from initial idea through to implementation.
- Gathering, analysing and translating requirements into effective system solutions.
- Developing and configuring e:Vision functionality using content‑management tools.
- Maintaining system data, user access, documentation and configuration.
- Contributing to system testing, upgrades, quality assurance and staff training.
- Working collaboratively with colleagues across Registry, Faculties and Professional Services.
Experience Required:
- Experience working with SITS:Vision or a similar student records system.
- Strong technical skills — e.g. JavaScript, jQuery, HTML, CSS, SQL.
- Experience developing, supporting or maintaining complex systems.
- Ability to manage competing priorities and work to deadlines.
- Strong communication skills and a collaborative approach.
- Experience of working in Higher Education.
- Knowledge of e:Vision content‑management tools (e.g. SRLs, Tasking, Vistas, IPP processes).
- Experience with system integrations or StuTalk.
This role operates on a hybrid working arrangement - typically 2 days on campus and 3 days from home. You’ll be based at City Campus (Wolverhampton) with occasional travel to other campuses. Some flexibility may be required during peak periods. If you enjoy improving systems, solving problems and shaping better experiences for students and staff, we’d love to hear from you.
For further details or an informal discussion, please contact: Neil Worton - n.d.worton@wlv.ac.uk
Systems Development and Support Officer employer: The University Of Wolverhampton
Contact Detail:
The University Of Wolverhampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Development and Support Officer
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you’ve got experience with SITS:Vision or similar systems, be ready to discuss specific projects where you made a difference. Real examples will make you stand out.
✨Tip Number 3
Prepare for the interview by brushing up on your technical skills. Be ready to talk about JavaScript, SQL, and any other relevant tech. We want to see that you can hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Systems Development and Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with systems like SITS:Vision. We want to see how your skills align with the role, so don’t hold back on showcasing your technical prowess!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in system development or support. We love candidates who can demonstrate their ability to find solutions and improve processes.
Highlight Collaboration Experience: Since this role involves working with various teams, mention any past experiences where you collaborated effectively. We value strong communication skills, so let us know how you’ve worked with others to achieve common goals.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at The University Of Wolverhampton
✨Know Your Systems
Make sure you’re familiar with SITS:Vision and e:Vision. Brush up on their functionalities and how they impact student administration processes. Being able to discuss specific features or improvements you've worked on will show your expertise.
✨Showcase Your Technical Skills
Prepare to talk about your experience with JavaScript, jQuery, HTML, CSS, and SQL. Have examples ready that demonstrate how you've used these skills in previous roles, especially in developing or supporting complex systems.
✨Communicate Effectively
Since this role involves collaboration with various teams, practice articulating your thoughts clearly. Be ready to explain how you gather and translate requirements into effective solutions, as well as how you handle feedback from colleagues.
✨Demonstrate Problem-Solving Abilities
Think of specific challenges you've faced in system development or support and how you overcame them. Highlight your approach to managing competing priorities and working under deadlines, as this will resonate well with the interviewers.