At a Glance
- Tasks: Provide first line IT support to staff and students via phone and face-to-face.
- Company: Join the University of Wolverhampton's dynamic IT Service Desk team.
- Benefits: Flexible hybrid working, supportive environment, and opportunities for personal growth.
- Other info: Enjoy a vibrant work culture with a mix of remote and on-campus experiences.
- Why this job: Make a difference in the university community while developing your IT skills.
- Qualifications: Passion for customer service and ability to manage multiple demands.
The predicted salary is between 28000 - 35000 £ per year.
The University Of Wolverhampton is seeking a full-time Service Desk Analyst to join their IT Service Desk team.
This role involves providing first line IT support primarily via phone and face-to-face interaction with staff and students and may require working approximately 60% from home and 40% on campus.
The successful candidate will be passionate about customer service and able to manage conflicting demands effectively while thriving in a busy environment.
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Hybrid Service Desk Analyst – Remote/On-Campus employer: The University Of Wolverhampton
The University of Wolverhampton is an exceptional employer, offering a dynamic work culture that values collaboration and innovation. With a strong commitment to employee development, staff can access numerous growth opportunities while enjoying the flexibility of a hybrid working model that balances remote and on-campus engagement. Join us to be part of a supportive community dedicated to making a meaningful impact in the lives of students and staff alike.
Contact Details:
The University Of Wolverhampton Recruitment Team
