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- Tasks: Lead digital transformation and oversee IT services for a vibrant university.
- Company: Join the University of Westminster, a progressive institution with a rich history.
- Benefits: Enjoy flexible working, generous leave, and a competitive salary package.
- Why this job: Make a meaningful impact on students' lives while fostering an inclusive culture.
- Qualifications: Senior-level experience in digital services and a relevant degree or equivalent experience required.
- Other info: Diversity and inclusion are core values; applications from all backgrounds are encouraged.
The predicted salary is between 43200 - 72000 £ per year.
This post is full time and permanent, working 35 hours per week.
We are seeking an outstanding Director of Information Systems & Support (ISS) to shape and lead the digital and data strategy of one of the UK's most vibrant and inclusive universities. This is a pivotal leadership opportunity for an experienced IT executive with vision, strategic drive and a passion for innovation, inclusivity, and collaboration.
The University of Westminster has a proud and distinctive legacy, founded over 180 years ago as London's first polytechnic. Today, we remain true to our progressive and compassionate roots, committed to widening participation, empowering transformation, and fostering a global outlook through practical, values-driven education. We strive to be a place where all individuals, regardless of background, can realise their full potential and thrive within our diverse, urban, and international community.
About the Role
As Director, you will provide bold leadership across the university's AI, digital, information, and technology services, ensuring our systems are secure, agile, responsive and world-class in supporting our students, staff and institutional goals. You'll report directly to the University Secretary and COO and be an integral member of the University Professional Services Leadership Team, influencing strategic decisions and leading the digital evolution of the University. You will lead a diverse, high-performing team of around 125 professionals, directing operational and capital budgets of up to £15M to deliver an integrated digital service across a multi-site institution. This includes spearheading generative AI integration, modernising technical architecture, and driving service excellence through strong governance, security and innovation.
What You'll Do
- Champion a transformative university-wide digital and data strategy aligned with strategic goals in teaching, research and professional services.
- Provide strategic leadership for capital digital projects, advising senior leaders on investment, innovation and risk.
- Drive a culture of compliance, cybersecurity and information governance, embedding sector-leading practices across the institution.
- Lead and inspire a collaborative, customer-focused ISS function, ensuring responsive, inclusive, and innovative service delivery.
- Deliver robust budgetary and project management, ensuring value, transparency, and impactful technology investment.
- Build effective cross-University partnerships and represent the University externally at national and sector forums.
- Contribute actively to professional services leadership, promoting values-driven leadership, diversity, inclusion, and service excellence.
About You
You are a visionary, values-led leader with significant senior-level experience delivering digital services within large and complex organisations. With an excellent understanding of information governance, enterprise architecture, strategic investment and customer-led innovation, you can inspire change and deliver results.
- A track record of leading digital transformation and operational excellence in a complex, multi-stakeholder environment.
- Deep expertise in digital strategy, compliance, cyber security and infrastructure architecture.
- Proven experience in leading large teams and managing multi-million-pound budgets.
- Strong ability to influence senior leadership, navigate complexity, and lead organisational change.
- A commitment to inclusive leadership, team development, and cross-functional collaboration.
- A relevant degree or equivalent experience, with management and/or professional IT qualifications (e.g., ITIL, CISSP). Experience in higher education or a similarly regulated sector is highly desirable, but not essential.
Why Join Us?
You'll join a university renowned for inclusive culture, leadership excellence and progressive thinking. Our commitment to innovation and collaboration drives everything we do and our people are at the heart of it. This is your opportunity to lead a digital transformation with meaningful impact on the lives of thousands of students and staff.
We Offer:
- A competitive salary and benefits package
- Generous leave and flexible working options
- A dynamic, values-led working environment
- Commitment to professional development and wellbeing
Ready to lead the future of digital in higher education? We value diversity and welcome applications from all backgrounds. We are committed to creating a working environment that is inclusive, respectful and encourages everyone to thrive. At the University of Westminster, diversity, inclusion and equality of opportunity are at the core of how we engage with students, colleagues, applicants, visitors and all our stakeholders.
We are fully committed to enabling a supportive and safe learning and working environment which is equitable, diverse and inclusive, is based on mutual respect and trust, and in which harassment and discrimination are neither tolerated nor acceptable.
The University has adopted Smart Working principles to support and further our Equality, Diversity and Inclusion aims of being an inclusive, collaborative and flexible employer. Further details of Smart Working can be discussed at interview stage.
Closing date: midnight on 20 July 2025
Interviews are likely to be held w/c 4 August 2025
Director of Information Systems & Support employer: The University of Westminster
Contact Detail:
The University of Westminster Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Information Systems & Support
✨Tip Number 1
Network with professionals in the higher education sector, especially those involved in digital transformation. Attend relevant conferences or webinars to connect with potential colleagues and learn about current trends in information systems.
✨Tip Number 2
Familiarise yourself with the University of Westminster's current digital initiatives and challenges. Understanding their specific needs will allow you to tailor your discussions and demonstrate how your vision aligns with their goals.
✨Tip Number 3
Prepare to discuss your leadership style and how it fosters inclusivity and collaboration. Highlight examples from your past experiences where you've successfully led diverse teams and driven digital transformation.
✨Tip Number 4
Stay updated on the latest developments in AI and cybersecurity, as these are key areas for the role. Being able to speak knowledgeably about these topics will show your commitment to innovation and strategic thinking.
We think you need these skills to ace Director of Information Systems & Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in digital transformation and leadership within large organisations. Use specific examples that demonstrate your ability to manage multi-million-pound budgets and lead diverse teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for innovation and inclusivity. Discuss how your vision aligns with the university's goals and how you can contribute to their digital strategy. Be sure to mention any relevant qualifications or experiences.
Highlight Relevant Experience: When detailing your work history, focus on roles that involved strategic leadership in IT and digital services. Emphasise your achievements in compliance, cybersecurity, and information governance, as these are crucial for the role.
Showcase Your Leadership Style: In your application, describe your approach to inclusive leadership and team development. Provide examples of how you've fostered collaboration and innovation in previous positions, as this will resonate with the university's values.
How to prepare for a job interview at The University of Westminster
✨Showcase Your Vision
As a candidate for the Director of Information Systems & Support, it's crucial to articulate your vision for digital transformation. Prepare to discuss how you would align the university's digital strategy with its teaching and research goals, demonstrating your understanding of the institution's values.
✨Highlight Leadership Experience
Emphasise your experience in leading large teams and managing substantial budgets. Be ready to provide specific examples of how you've successfully driven operational excellence and digital transformation in previous roles, particularly in complex environments.
✨Demonstrate Inclusivity
Given the university's commitment to diversity and inclusion, be prepared to discuss how you foster an inclusive culture within your teams. Share examples of how you've promoted collaboration and supported diverse perspectives in your past leadership roles.
✨Prepare for Strategic Discussions
Expect to engage in discussions about strategic investment and risk management. Familiarise yourself with current trends in digital services and be ready to advise on innovative solutions that can enhance the university's operational capabilities.
