At a Glance
- Tasks: Manage facilities and ensure a safe, efficient environment for students and staff.
- Company: Join the University of West London, a top-rated modern university with a vibrant community.
- Benefits: Enjoy a supportive workplace, competitive salary, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace committed to equality and progression.
- Why this job: Make a real difference in a dynamic role that impacts student satisfaction and campus life.
- Qualifications: Looking for multi-skilled candidates with strong communication and technical maintenance skills.
The predicted salary is between 36000 - 60000 £ per year.
The University of West London (UWL) is ranked as 41 st in the UKin The Guardian University Guide 2026 and is the 1 st London modern* university in The Times/The Sunday Times Good University Guide 2026. We are also the Number 1 London university for overall student satisfaction in the National Student Survey 2025**. The UWL community is a diverse body of students and staff who work together to create an environment of success and achievement. We celebrate the diversity of our staff and promote our values in practice through our commitment to inclusivity, progression, and success.
* A modern university is a university established in 1992, or after. Excluding specialist providers.
** Calculated as the average of all questions, using registered populations.
The Department
The Property Services department is a customer-led service provider of facilities management, capital projects and real estate advice to the university, responsible for coordination and liaison with and delivery on behalf of our Board of Governors, University Executive, Schools and Departments but also local neighbours and community organisations. We strive to provide a professional service to all parties with student experience at the core of our day-to-day activities.
The Role
The post holder will assist and support the Technical Services Manager in the management of an effective, professionally driven, and high-quality function, in accordance with the needs of the University. In addition, the post holder will be supporting the day-to-day management administration of all the main property and facilities services across all UWL sites.
The role requires a versatile, hands on, dynamic and proactive individual who thrives in an active, challenging, and customer-facing professional environment. The post-holder duties include scheduling works tasks, reacting to maintenance emergencies, overseeing all activities inside a building, arranging for repairs when needed and making sure that health and safety standards are met. The post holder will work in conjunction to the Property Services Department (PSD) team in tracking costs and coordinating with end users, internal and external stakeholders, external vendors and contractors and working closely with our Total Facilities Management (TFM) provider. The role will also involve project management of minor works including construction and repair works, facilities scoping of new or enhanced services, planning and coordination of moves and change programmes and stakeholder consultation and briefing.
The Person
We are looking for a multi-skilled candidate who can understand and participate in technical maintenance discussions, whilst also demonstrating good customer-focused communication and people skills.
Interviews are expected to be held in the week commencing Monday, 3 rd November 2025.
For informal enquiries about the position please contact Jitesh Jivram, Technical Services Manager, Jitesh.jivram@uwl.ac.uk
Our department is under-represented in terms of staff from minority ethnic backgrounds, of LGBTQIA+ identities, and with disabilities. UWL is committed to having a diverse and inclusive workforce, supports the gender equality Athena SWAN Charter, and is a Disability Confident Employer. We welcome applications from all sections of the community, particularly those mentioned above to increase diversity in our workforce.
Please note we do not reimburse travel expenses for job interview.
Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Please be advised that it is expected that appointment within a grade will normally be at the minimum point.
We will intermittently review the applications as part of this open advert, therefore if successful, you will be shortlisted and contacted at any time.
The University of West London reserves the right to close the role prior to this date should a suitable applicant be found.
PS032 - Facilities Manager- Hard FM in City of London employer: The University Of West London
The University of West London (UWL) is an exceptional employer, renowned for its commitment to inclusivity and employee development within a vibrant and diverse community. With a focus on student satisfaction and a supportive work culture, UWL offers numerous opportunities for professional growth and collaboration in a dynamic environment, making it an ideal place for those seeking meaningful and rewarding careers in facilities management.
Contact Details:
The University Of West London Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land PS032 - Facilities Manager- Hard FM in City of London
✨Tip Number 1
Get to know the company! Research UWL's values and culture. When you understand what they stand for, you can tailor your approach during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend university events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills match the role of Facilities Manager. Use examples from your past experiences to demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace PS032 - Facilities Manager- Hard FM in City of London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Facilities Manager role. Highlight relevant experience in facilities management and any technical skills that align with the job description. We want to see how you can contribute to our dynamic team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your customer-focused approach, as it's key for us at UWL.
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to demonstrate your communication skills in your application. We love candidates who can convey complex information clearly and effectively!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all submissions. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at The University Of West London
✨Know Your Stuff
Make sure you understand the key responsibilities of a Facilities Manager, especially in hard FM. Brush up on your knowledge of health and safety standards, maintenance protocols, and customer service skills. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your People Skills
Since this role involves liaising with various stakeholders, it's crucial to demonstrate your communication skills. Prepare examples of how you've successfully managed relationships in previous roles, especially in challenging situations. This will highlight your ability to thrive in a customer-facing environment.
✨Be Ready for Scenarios
Expect situational questions during the interview. Think about how you would handle maintenance emergencies or coordinate with contractors. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Emphasise Inclusivity and Diversity
Given UWL's commitment to diversity and inclusivity, be prepared to discuss how you can contribute to this culture. Share any experiences you have that align with these values, whether through teamwork, community engagement, or promoting equality in the workplace.
