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- Tasks: Join our team as a Medical Assistant, providing vital patient care and support in a dynamic clinic.
- Company: Be part of an inter-professional clinic dedicated to helping those with complex health needs.
- Benefits: Enjoy flexible hours, hands-on experience, and the chance to make a real difference in patients' lives.
- Why this job: This role offers a unique opportunity to grow your skills while working in a supportive, diverse environment.
- Qualifications: Must have a high school diploma and Medical Assistant certification; bilingual skills are a plus!
- Other info: Expect some evening or weekend shifts and potential travel within the Rio Grande Valley.
The predicted salary is between 24000 - 36000 £ per year.
To provide excellent customer service as a first point of contact in an inter-professional clinic for the care of triply diagnosed (mental illness, chronic disease, and appetitive drive disorder) of an assigned population with excellent interpersonal, oral, written, and listening skills in Spanish and English.
Description of Duties
- Intake patients into clinic setting by obtaining vital signs, surgical/medical history, chief complaint, medications, and allergies.
- Document appropriately in the Electronic Health record.
- Report all pertinent findings to inter-professional team.
- Prepare charts as necessary for next scheduled clinic, provide physician with all necessary test results, lab results and medical records as requested.
- Answer all messages from patients by clinic policy, triaging calls, handle all medication refills or requests via clinic policy.
- Communicate all necessary patient information to the inter-professional team in a timely manner.
- Answer telephones assisting patients with appointments, doctor/staff messaging, pharmacy refills, and laboratory questions.
- Provide full registration of new patients in the system as well as verification and updating existing patient information in practice management system.
- Perform simple diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site.
- Provide routine but complex instructions for patient procedures and treatments, according to unit guidelines and as delegated by providers and inter-professional team.
- Problem-solve issues related to the retrieval of medical information.
- Coordinate clinical services provided to patients according to payer guidelines (e.g., routing of lab specimens, ordering durable medical equipment).
- Help maintain an acceptable abandonment (no show) rates.
- Perform a variety of clinic specific telephone functions including scheduling and message management.
- May be required to provide coverage at other clinical sites as needed.
- Perform other related duties as assigned within the course and scope of this job.
Supervision Received
Receives general supervision from the assigned supervisor.
Supervision Given
None.
Required Education
High school diploma or equivalent and graduate of a Medical Assistant program.
Licenses/Certifications
Current Medical Assistant Certification or Registration.
Required Experience
Related experience in an ambulatory/primary care clinic.
Equipment
Personal computer, usual office equipment, and usual medical office equipment.
Working Conditions
Needs to be able to successfully perform all required duties. Usual office or clinical ambulatory patient care facility conditions. Some evening and/or weekend work may be required. Possible exposure to blood-borne pathogens. Based on the area of assignment, extensive travel within the Rio Grande Valley may be required.
Other
Must be able to multi-task. Bilingual is preferred.
MEDICAL ASSISTANT employer: The University of Texas Rio Grande Valley
Contact Detail:
The University of Texas Rio Grande Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MEDICAL ASSISTANT
✨Tip Number 1
Familiarise yourself with the specific needs of triply diagnosed patients. Understanding their unique challenges will help you demonstrate your empathy and readiness to provide excellent customer service during the interview.
✨Tip Number 2
Brush up on your bilingual skills, especially in medical terminology. Being able to communicate effectively in both Spanish and English will set you apart as a candidate who can cater to a diverse patient population.
✨Tip Number 3
Prepare to discuss your experience with electronic health records (EHR). Highlighting your familiarity with EHR systems will show that you can efficiently document patient information and support the inter-professional team.
✨Tip Number 4
Think about examples from your past work where you successfully managed multiple tasks or resolved issues. Being able to showcase your problem-solving skills and ability to multitask will be crucial for this role.
We think you need these skills to ace MEDICAL ASSISTANT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in medical assistance, particularly in an ambulatory or primary care clinic. Emphasise your bilingual skills in Spanish and English, as this is a key requirement for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and customer service experience. Mention specific examples of how you've successfully handled patient interactions or worked within a healthcare team.
Highlight Relevant Certifications: Include your current Medical Assistant Certification or Registration prominently in your application. If you have any additional certifications or training related to patient care or medical procedures, be sure to mention those as well.
Prepare for Potential Questions: Think about common interview questions related to patient care, teamwork, and handling difficult situations. Prepare answers that reflect your experience and demonstrate your problem-solving abilities in a clinical setting.
How to prepare for a job interview at The University of Texas Rio Grande Valley
✨Showcase Your Bilingual Skills
Since the role requires excellent communication in both Spanish and English, be prepared to demonstrate your language proficiency. You might be asked to switch between languages during the interview, so practice common medical terms and phrases in both languages.
✨Highlight Relevant Experience
Discuss your previous experience in an ambulatory or primary care clinic. Be specific about your duties, such as patient intake, handling medical records, and performing diagnostic tests. Use examples that showcase your ability to multitask and work under pressure.
✨Understand the Role of an Inter-Professional Team
Familiarise yourself with how inter-professional teams operate in a clinical setting. Be ready to discuss how you would communicate and collaborate with other healthcare professionals to ensure patient care is seamless and effective.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think of examples where you successfully managed patient inquiries, triaged calls, or dealt with no-show rates, and be ready to explain your thought process.
