Senior SITS Developer in Sheffield

IT Services at the University of Sheffield provide a full range of complex IT and technology-enabled services that support education, research, workplace, corporate services and infrastructure enablers to all our staff and students. This large and highly innovative department is undergoing a significant amount of change as it establishes itself as a key enterprise IT partner that works across the University, with stakeholders and key partners to deliver enterprise-wide products and services in line with strategic aims.

Main Duties And Responsibilities

• Work with Product Teams, Developers and other colleagues to support, design, develop, test and enhance our SITS application.
• Liaise with third party providers, escalating incidents for investigation / resolution as required.
• Support the assessment and implementation of system patches and upgrades, working with University stakeholders and third party providers.
• Provide expert advice and guidance as and when required to team members, stakeholders and colleagues in other departments.
• Prioritise user requirements in collaboration with business stakeholders and Product Managers.
• Ability to communicate with both technical and non-technical audiences, translating complex concepts into understandable, relevant, appropriate messages both verbally and in writing.
• Keep abreast of developments in the sector via conferences, forums, webinars and mail lists, sharing information with other team members.
• As a member of staff, you will be encouraged to make ethical decisions in your role, embedding the University sustainability strategy into your working activities wherever possible.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification

Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected. Even if your past experience doesn’t match perfectly with this role’s criteria, your contribution is valuable, and we encourage you to apply. Please ensure that you reference the application criteria in the application statement when you apply.

Criteria

• Have a good honours degree in a related subject area, equivalent qualifications/ demonstrable experience.
• Excellent practical knowledge of the Tribal SITS Product Suite, including SITS eVision, StuTalk, SRLs, tasking and Javascript.
• Experience of modern software development methodologies including Git, JIRA and CI/CD using Jenkins or GitHub.
• Excellent written and verbal communication skills, with the ability to influence and persuade and the ability to build internal and external networks.
• Ability to work with people within a wide range of disciplines and backgrounds across formal team boundaries.
• Ability to perform advanced and complex changes to support incident resolution and system enhancements.
• Manage own time when working on several projects simultaneously, with an ability to prioritise and complete urgent fixes as they occur.
• Ability to learn new technologies, techniques and best practice quickly and effectively.
• Understanding of security considerations in system design and maintenance.
• Familiarity with support tools like TopDesk.

Further Information

• Grade: 8
• Salary: £48,822 - £58,225 per annum with the potential to progress to £65,509 through sustained exceptional contribution
• Work arrangement: Full-time
• Line manager: Student Systems Team Leader
• Direct reports: None

What We Offer

• A minimum of 41 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes.
• A range of generous family-friendly policies paid time off for parenting and caring emergencies support for those going through the menopause paid time off and support for fertility treatment and more.

We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process. We are a research university with a global reputation for excellence. Our ideas and expertise change the world for the better, making a real difference to society. We know that when people come together with different views, approaches and insights it can lead to richer, more creative and innovative teaching and research and the highest levels of student experience.