Senior Data Assistant in Sheffield

The University of Sheffield's Campaigns and Alumni Relations (CAR) is dedicated to inspiring alumni and supporters to make donations and volunteer. A gift to the University can change lives, from supporting students in financial need to furthering world-leading research. You will be joining a team that helps Sheffield’s graduates and supporters remain connected with the University through effective management of data held in our supporter CRM database. This role underpins all communications with the University’s alumni community and their ability to access a wide range of opportunities and events. It also plays a key role in our reporting, helping to drive data-driven decision-making across our programme of engagement and fundraising activities.

We are seeking a data enthusiast with excellent communication and team working skills. Your main focus will be providing carefully selected data to support and deliver an annual programme of publications and activities. You will have strong data handling skills and experience of working with a CRM database. You will understand the importance of data integrity and its relevance to our ongoing engagement with the University’s global alumni community. Your work to identify the best data criteria will involve collaboration with colleagues across the department. You will be a strong team player and able to understand the needs of users and communicate data in a way they can understand. You will be organised and capable of meeting deadlines and managing a varied workload in a busy office.

Responsibilities:

• Segment and extract data from CAR’s central supporter database (currently Raiser’s Edge NXT) to support and deliver a programme of alumni engagement and fundraising communications.
• Work closely with colleagues across CAR to ensure we are providing concise and relevant data for communications.
• Support the sending of digital communications using email marketing software (currently Dotdigital).
• Provide data in response to regular and ad-hoc requests from colleagues within CAR and the wider University.
• Provide support, including extracting data, for regular and ad-hoc surveys used to benchmark performance.
• Act as the lead contact for advice and support to CAR staff for the building of data queries within the main supporter CRM database.
• Use data management tools to ensure supporter records are updated appropriately.
• Manage and remove data in accordance with GDPR and data retention schedules.
• Carry out other duties, commensurate with the grade and remit of the post.

Person Specification:

• 5 GCSEs at Grade A-C (including English and Maths) or equivalent.
• Experience using Microsoft Word and Excel.
• Experience of working with a CRM database.
• Strong data manipulation skills.
• High level of accuracy and attention to detail.
• Excellent time management and organisational skills.
• Strong collaborative team working skills.
• Excellent communication skills.
• Self-motivated, able to work independently and take the initiative.
• Able to handle sensitive data with integrity and in accordance with data governance regulations.

Salary and Working Details:

• Grade: 5
• Salary: £26,942 per annum with the potential to progress to £33,482 through sustained exceptional contribution.
• Work arrangement: Full-time
• Line manager: Data Officer
• Direct reports: N/A

Benefits:

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development.
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development – access to learning and mentoring schemes.
• A range of generous family-friendly policies.

Disability Confident Employer: We are a Disability Confident Employer. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.

Criminal Record Check: A basic DBS check will be needed for this role. Possession of a criminal record is not an automatic bar to employment at the University of Sheffield.

Contact Information: For informal enquiries about this job contact Laura Hounslea or Helen Rosbottom.

Recruitment Process: It is anticipated that the selection process will take place on 21st January 2026.

Closing Date: 05/01/2026