At a Glance
- Tasks: Provide technical support to students and staff, addressing queries and documenting tickets.
- Company: The University of Sheffield, a leading institution with a supportive environment.
- Benefits: Salary between £25,249 and £26,707, with progression opportunities.
- Other info: Great opportunity for personal growth and skill development.
- Why this job: Join a vibrant community and make a difference in student and staff experiences.
- Qualifications: A Level qualifications or equivalent in IT customer service required.
The predicted salary is between 26707 - 26707 £ per year.
The University of Sheffield is hiring a Service Desk Analyst to provide technical support to students and staff.
Your role will involve addressing queries through various channels and documenting support tickets.
Ideal candidates should have A Level qualifications or equivalent in IT customer service and demonstrate strong communication and problem-solving skills.
The position offers a salary between £25,249 and £26,707 per annum with progression opportunities.
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Contact Details:
The University of Sheffield Recruitment Team
We think you need these skills to ace IT Service Desk Specialist — Student & Staff Support in Sheffield
Technical Support
Customer Service
Communication Skills
Problem-Solving Skills
Ticket Documentation
A Level Qualifications in IT
Query Resolution
