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- Tasks: Support internal communications and engage staff through various channels and events.
- Company: Join a dynamic university with a commitment to inclusivity and employee engagement.
- Benefits: 38 days annual leave, flexible working, generous pension, and discounts.
- Why this job: Make a real impact on staff engagement and communication in a vibrant environment.
- Qualifications: Strong communication skills and experience in internal communications.
- Other info: Opportunities for personal development and a supportive community.
The predicted salary is between 32080 - 36636 £ per year.
As Internal Communications Officer you will join the central communications team in the Marketing, Admissions, Recruitment and Communications department. Our perfect candidate cares deeply about internal communication and employee engagement. You will work with our Internal Communications Managers on a range of University-wide and targeted staff communications, projects and events.
Main Duties and Responsibilities
- Support the planning and delivery of internal communications across multiple channels, including web, email, newsletters, briefings and events.
- Develop plans and write content for a range of organisation‑wide and targeted internal communications.
- Provide communications support for complex University-wide initiatives, such as change programmes, strategy and policy updates, engagement campaigns and incidents.
- Oversee communications plans to track progress and monitor impact.
- Help organise and deliver an annual programme of staff engagement events.
- Build strong relationships with stakeholders across the University to plan, coordinate and develop communications and projects.
- Provide specialist advice on staff communications and engagement to internal stakeholders, attending meetings to represent the internal communications team.
- Monitor, manage and respond to enquiries, escalating issues to the Internal Communications Managers and other colleagues.
- Support the delivery of corporate publications and materials, including the University’s Annual Report.
- Act as deputy for the Internal Communications Managers when required.
- Carry out other duties, commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and are respected. Even if your past experience doesn’t match perfectly with this role's criteria, your contribution is valuable, and we encourage you to apply.
Essential Criteria
- Excellent communication skills and experience in a communications role.
- An understanding of internal communication and staff engagement theory, approaches and best practice.
- Experience of planning and delivering internal communications across multiple channels.
- Experience of planning and producing a range of organisation‑wide and targeted internal communications in support of institutional values and priorities.
- Experience of planning, managing, delivering and evaluating multiple short, medium and long-term communication and engagement projects, campaigns and events concurrently.
- Ability to ensure that communications planning and outputs are inclusive and accessible, and meet high standards of accuracy, tone, clarity and consistency.
- Experience of developing strong relationships with stakeholders at all levels.
- Experience of working to tight deadlines and prioritising a demanding workload.
- Experience of using judgement to identify potential controversial or reputational issues, and of dealing with sensitive situations and confidential information.
- A strong team player. Committed to collective success and making things happen, with a strong attention to detail and the ability to hold the bigger picture in mind.
- Excellent knowledge of higher education and the challenges and opportunities in the sector.
Additional Details
- Grade: 6
- Salary: £32,080.00 – £36,636.00
- Work arrangement: Full-time
- Line manager: Internal Communications Manager
Benefits
- A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
- Flexible working opportunities, including hybrid working for some roles.
- Generous pension scheme.
- A wide range of discounts and rewards on shopping, eating out and travel.
- A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
- Recognition Awards to reward staff who go above and beyond in their role.
- A commitment to your development, access to learning and mentoring schemes, integrated with our Professional Services Shared Skills Framework.
- A range of generous family‑friendly policies: Paid time off for parenting and caring emergencies. Access to menopause support in the workplace. Paid time off and support for fertility treatment. And more.
We are a Disability Confident Leader. If you have a disability and meet the essential criteria for this job you will be invited to take part in the next stage of the selection process.
Internal Communications Officer in Sheffield employer: The University of Sheffield
Contact Detail:
The University of Sheffield Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Communications Officer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from the University. They can give you insider info on the internal communications culture and might even put in a good word for you.
✨Tip Number 2
Show off your communication skills! During interviews, be ready to discuss how you've successfully engaged staff in previous roles. Use specific examples that highlight your ability to connect with diverse audiences.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle sensitive situations or controversial issues in internal communications. Show us that you can think on your feet and maintain professionalism under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Internal Communications Officer in Sheffield
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about internal communication, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate your ability to convey messages effectively.
Tailor Your Content: When writing your application, tailor your content to reflect the specific duties mentioned in the job description. Show us how your experience aligns with planning and delivering internal communications across various channels.
Highlight Your Stakeholder Relationships: Building strong relationships is key in this role. Share examples of how you've successfully collaborated with stakeholders in the past, and how you can bring that experience to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, so don’t miss out on that!
How to prepare for a job interview at The University of Sheffield
✨Know Your Internal Communication Theory
Brush up on internal communication and staff engagement theories before your interview. Being able to discuss these concepts will show that you understand the foundations of the role and can apply them in practice.
✨Showcase Your Multi-Channel Experience
Prepare examples of how you've successfully planned and delivered internal communications across various channels. Whether it's web, email, or events, having specific instances ready will demonstrate your versatility and expertise.
✨Build Relationships with Stakeholders
Think about times when you've built strong relationships with stakeholders. Be ready to share how you navigated those interactions and how they contributed to successful communication projects. This will highlight your collaborative skills.
✨Demonstrate Your Project Management Skills
Be prepared to discuss how you've managed multiple communication projects simultaneously. Highlight your ability to prioritise tasks and meet tight deadlines, as this is crucial for the role. Use specific examples to illustrate your success.