At a Glance
- Tasks: Lead internal communications and engage employees to create a connected workplace.
- Company: Join a diverse university community focused on inclusion and collaboration.
- Benefits: 41 days annual leave, flexible working, and generous pension scheme.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact on employee engagement and internal culture.
- Qualifications: Experience in internal communications and excellent writing skills.
The predicted salary is between 38784 - 51753 € per year.
As Internal Communications Manager you will join the central communications team in the Marketing, Admissions, Recruitment and Communications department. You will care deeply about internal communication and employee engagement, using your experience to build an informed, connected, and purposeful workplace. You will report to the Head of Internal Communications and manage an Internal Communications Officer, owning your areas of responsibility with a shared purpose.
Main Duties and Responsibilities
- Support the Head of Internal Communications to develop and deliver internal communication strategy, translating strategic priorities into clear operational plans and campaigns to help people feel informed, connected and purposeful at work.
- Support the Head of Internal Communications to build a high performing team with an inclusive and collaborative culture.
- Line manage and develop an Internal Communications Officer, providing guidance, coaching and performance management to ensure high-quality delivery and professional development.
- Manage the development and delivery of internal communication and engagement campaigns, projects, leadership briefings and events, ensuring they support institutional priorities.
- Lead and contribute to communications for institutional change programmes, reputational issues, and complex projects affecting staff, including crisis and incident communications.
- Lead and deliver communications for key equality, diversity, inclusion (EDI) and wellbeing campaigns and initiatives, helping to create a supportive and collaborative culture.
- Oversee the day‑to‑day planning, coordination and delivery of internal communications across multiple channels, ensuring activity is well‑planned, aligned, and delivered to a consistently high standard.
- Produce and develop content for a wide range of stakeholders and channels, making sure planning and outputs are inclusive and accessible, and maintaining high standards of tone, clarity and consistency.
- Provide expert advice and practical support to colleagues across the University on effective internal communication and engagement, ensuring alignment with communications strategy.
- Use insight, analytics and staff feedback to inform communications planning, evaluate impact, and continuously improve engagement.
- Stay informed about developments in the higher education sector, internal communication and employee engagement trends and best practice to help evolve and strengthen our work.
- Carry out other duties commensurate with the grade and remit of the post.
Person Specification
Our diverse community of staff and students recognises the unique abilities, backgrounds, and beliefs of all. We foster a culture where everyone feels they belong and is respected.
Essential Criteria
- Significant experience of planning, managing and delivering a broad range of complex organisation‑wide internal communications and employee engagement cascades, initiatives, projects, campaigns and events for diverse staff audiences from senior leadership to all‑staff.
- In‑depth understanding of internal communication and staff engagement theory, approaches, trends and best practice.
- Excellent judgement and ability to identify potential controversial or reputational issues; able to exercise tact and diplomacy in sensitive situations and deal with confidential information.
- Able to engage internal audiences with quality writing across a range of channels; excellent writing, editing and proofreading skills.
- Excellent interpersonal skills, with the ability to create impact and influence at all levels, including with senior leaders.
- Able to meet tight deadlines and prioritise a demanding workload, including supporting and coaching team members.
- A strong team player. Committed to collective success and making things happen, with a strong attention to detail and the ability to hold the bigger picture in mind.
- Experience of developing accessible and inclusive communications, and an in‑depth understanding of workplace EDI and wellbeing.
- Experience of managing or contributing to crisis and incident communications.
- Excellent knowledge of higher education and the challenges and opportunities in the sector.
Further Information
- Grade: 7
- Salary: £38,784.00 – £51,753.00
- Work arrangement: Full‑time
- Line manager: Head of Internal Communications
- Direct reports: Internal Communications Officer
Benefits
- 41 days annual leave (including bank holidays) with the ability to purchase more.
- Flexible working opportunities.
- Generous pension scheme.
- Discounts on shopping, eating out and travel.
- Staff networks and recognition awards.
- Family‑friendly policies: paid time off for parenting and caring emergencies; menopause support; fertility treatment support.
- Disability Confident Leader.
Internal Communications Manager in Sheffield employer: The University of Sheffield
As an Internal Communications Manager at our institution, you will thrive in a supportive and inclusive work culture that prioritises employee engagement and professional development. With generous benefits such as 41 days of annual leave, flexible working opportunities, and a commitment to equality, diversity, and inclusion, you will play a pivotal role in fostering a connected workplace while enjoying a fulfilling career in the higher education sector.
Contact Detail:
The University of Sheffield Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current employees or alumni from the organisation you're eyeing. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and recent projects. We want to show that we’re not just a good fit for the role, but also for the team and the overall vibe of the workplace.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or family can help us nail our responses and boost our confidence. Let’s focus on articulating our experience in internal communications clearly.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can leave a lasting impression and shows that we’re genuinely interested in the position. Plus, it’s a great chance to reiterate why we’re the right fit!
We think you need these skills to ace Internal Communications Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for Internal Communication:Let us see your enthusiasm for internal communication and employee engagement right from the start. Share examples of how you've made a difference in previous roles, and don’t shy away from showcasing your understanding of best practices in the field.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Internal Communications Manager role. Highlight your experience with diverse staff audiences and your ability to manage complex projects, as these are key to what we’re looking for.
Be Clear and Concise:We appreciate clarity! Use straightforward language and structure your application well. This will not only make it easier for us to read but also demonstrate your excellent writing skills, which are crucial for this position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The University of Sheffield
✨Know Your Internal Communication Strategies
Before the interview, brush up on various internal communication strategies and best practices. Be ready to discuss how you would translate strategic priorities into operational plans, as this will show your understanding of the role and its impact on employee engagement.
✨Showcase Your Leadership Skills
As you'll be managing an Internal Communications Officer, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully coached or developed team members in the past, highlighting your commitment to building a high-performing, inclusive culture.
✨Prepare for Crisis Communication Scenarios
Given the nature of the role, be prepared to discuss how you would handle crisis communications. Think of specific examples from your experience where you managed sensitive situations with tact and diplomacy, and be ready to explain your thought process.
✨Engage with EDI and Wellbeing Initiatives
Familiarise yourself with current trends in equality, diversity, and inclusion (EDI) and wellbeing within the workplace. Be prepared to share your insights on how these initiatives can enhance internal communications and create a supportive culture, as this aligns closely with the job's responsibilities.
