At a Glance
- Tasks: Support the NTDC team with administration, customer service, and event organisation.
- Company: Join a dynamic team at the National Technician Development Centre.
- Benefits: Enjoy 38 days of annual leave, flexible working, and a generous pension scheme.
- Other info: Great opportunities for career growth and networking within higher education.
- Why this job: Make a real impact in the technical community while developing your skills.
- Qualifications: Degree level education or equivalent experience in administration and data handling.
The predicted salary is between 27319 - 31236 € per year.
We have an exciting opportunity within the National Technician Development Centre (NTDC) for an experienced administrator who can establish a positive working relationship with stakeholders to make an impact on the sustainability of the technical community within the HE sector. You will join the small but dynamic team at the NTDC. The Centre administrator will ensure the smooth delivery of administration support for the NTDC & HEaTED teams. You will be the first point of contact for customers and will be responsible for delivering a professional service. The role requires delivery of central office activities, including financial processes and be responsible for maintaining and updating NTDC and HEaTED records, databases as well as liaising with HEaTED training providers, together with other office‑based processes. The ability to travel to UK higher education institutions for technical events with possible overnight stays is a requirement of this post.
Responsibilities
- Act as the primary point of contact for anyone contacting HEaTED or NTDC, providing customers with advice and guidance around NTDC tools as well as HEaTED membership and training courses.
- Provide support for the administration of surveys for NTDC customers and partners as required.
- Collect and analyse participant feedback on survey projects and support the Operations manager where appropriate, ensuring the project's objectives and deliverables are met.
- Maintain the central office systems to ensure the smooth running of the Centre and the HEaTED administration of training courses, customer queries and booking processes.
- Take an active role in the development of evaluation and feedback systems to ensure that research projects are being carried out efficiently and effectively to the benefit of the sector.
- Work with the Marketing & Communications Officer to promote and market the Centre and its work, as required.
- Support other team members in the organisation of a wide range of meetings and events as required, preparing materials and providing information on any associated costs and resource requirements.
- Take responsibility and coordinate agreed aspects of financial and operational procedures to support the effective running of a small team.
- Maintain all forms of documentation securely while complying with information and data use regulations.
- Engage with opportunities to promote the Centre and enhance its reputation, including attending events and conferences.
- Make ethical decisions in the role, embedding the University sustainability strategy into your working activities wherever possible.
- Carry out other duties, commensurate with the grade and remit of the post.
Qualifications and Experience
Essential
- Degree level education or equivalent experience.
- Experience of handling and collating data.
- Experience of creating user‑friendly reports and presentations.
- Experience of presenting to a range of audiences, in person and virtually.
- Excellent verbal and written communication skills.
- Excellent customer service skills, with experience of responding efficiently and effectively to enquiries.
- Ability to work effectively as part of a team.
- Ability to analyse and solve problems with an appreciation of longer‑term implications.
- Ability to maintain and update shared team documents and spreadsheets.
- Knowledge and understanding of the impact of technical staff to Higher Education organisations.
- Experience of planning and scheduling.
- Experience of developing and maintaining a network of contacts throughout own work area.
- Experience of adapting own skills to new circumstances.
Desirable
- Experience of handling and collating data.
Benefits
- A minimum of 38 days annual leave, including bank holiday and closure days (pro‑rated) with the ability to purchase more.
- Flexible working opportunities.
- Generous pension scheme.
- Access to learning and mentoring schemes.
- Family‑friendly policies, including paid time off for parenting and caring emergencies.
Other Details
- Grade: 5
- Salary: £27,319 – £31,236 per annum pro‑rated (potential to progress to £33,951 per annum).
- Work arrangement: 0.8 FTE
- Duration: 1st June 2026 – 1st June 2027
- Line manager: HEaTED Operations and Engagement Manager
- Direct reports: N/A
Centre Administrator in Sheffield employer: The University of Sheffield
Joining the National Technician Development Centre (NTDC) as a Centre Administrator offers a unique opportunity to be part of a dynamic team dedicated to enhancing the sustainability of the technical community within the higher education sector. With generous benefits such as a minimum of 38 days annual leave, flexible working arrangements, and access to learning and mentoring schemes, NTDC fosters a supportive work culture that prioritises employee growth and well-being. This role not only allows you to make a meaningful impact but also provides a platform for professional development in a collaborative environment.
Contact Detail:
The University of Sheffield Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Centre Administrator in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with people in the higher education sector. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks who work at NTDC or HEaTED. Building relationships can open doors for you!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with data handling and customer service. Share specific examples of how you've made an impact in previous roles – it’ll make you stand out!
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the NTDC and HEaTED. Understand their mission and values, and think about how your skills align with their goals. This will help you answer questions confidently and demonstrate your genuine interest in the role.
We think you need these skills to ace Centre Administrator in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience that aligns with the Centre Administrator role. We want to see how your skills can make a positive impact on our team and the technical community!
Show Off Your Communication Skills:Since you'll be the first point of contact for customers, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and professional language in your application to reflect this!
Highlight Your Team Spirit:We love team players! Share examples of how you've worked effectively as part of a team in your previous roles. This will show us that you can collaborate well with our dynamic NTDC team.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the NTDC.
How to prepare for a job interview at The University of Sheffield
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Centre Administrator. Familiarise yourself with the key tasks mentioned in the job description, like maintaining records and supporting financial processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for customers, excellent communication is crucial. Prepare examples of how you've effectively handled customer queries or presented information to different audiences. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Team Spirit
This role requires working closely with a small team, so be ready to discuss your experience collaborating with others. Share specific instances where you contributed to team success or supported colleagues in achieving common goals. Highlighting your teamwork skills will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving abilities and how you handle data. Think of situations where you've collected and analysed feedback or managed administrative tasks efficiently. Being able to provide concrete examples will showcase your capability to meet the demands of the role.
